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Customer Service Assistant Apprentice N Zee Ltd

The successful candidate will deal with all customer queries, whether face to face, email, or telephone based. They will either help or run the shop with help of staff and help with cleaning, as well as up-selling products.

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Closing date: 05 Oct 2021

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Saturday, 9.30am - 5.30pm

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    06 Oct 2021

  • Date posted

    30 Mar 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001695523

  • Positions

    1 available

Duties will include:

  • Dealing with customer queries
  • Telephone queries
  • Cleaning

Requirements and prospects

Desired skills

  • Good time keeping
  • Using initiative
  • Good communication skills
  • Willing to be flexible with working hours
  • Committed, honest, reliable and willing to learn new skills
  • Good ability to work in a team and independently
  • Committed to learning and completing (RQF) apprenticeship period

Personal qualities

  • Polite
  • Pleasant
  • Honest
  • Trustworthy
  • Hard work

Desired qualifications

  • GCSE’s maths and English or equivalent preferable not essential

Future prospects

  • Suitable candidate has a fantastic opportunity to develop a career within the business after the apprenticeship

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

Everything customers need for weddings, anniversaries, newborns, birthdays or any special occasions. We can help by arranging all kind of accessories that customers need for their parties.

Quality cards are available for all occasions.

Employer

N Zee Ltd

Address

80 Princes Avenue

Hull

HU5 3QJ

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Additional location information

80-82 Princes Avenue, Hull, HU5 3QJ

Training

Training provider

LEARNING FOR FUTURES LTD

Applications for this apprenticeship are being processed by Wise Origin

Contact

Cherine Marston 07881363147 Cherine@wiseorigincollege.com

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Level 1/2 Functional Skills maths
  • Level 1/2 Functional Skills English
  • 20% off the job training also provided

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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