Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Front of House Apprentice Bamburgh Castle Inn

The Bamburgh Castle Inn is looking to recruit a Hospitality Team Member to join their team, offering the opportunity of a career within Hospitality & Catering

Sign in to apply

Closing date: 08 Oct 2021

Apprenticeship summary

  • Weekly wage

    £195.00

  • Working week

    Hours of work to be discussed at interview but evenings and weekends are required

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    25 Oct 2021

  • Date posted

    24 Mar 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001693295

  • Positions

    1 available

Responsibilities and duties you will learn include:

  • Acknowledging and welcoming guests on arriving at The Inn
  • In line with current guidelines, seating guests at appropriately designated tables
  • Providing information on menu availability;
  • Taking orders for food and offering refreshments;
  • If requested, knowing the menu items and providing advice
  • Advising on payment methods and taking payment;
  • Clearing and cleaning tables in line with current guidance;
  • Setting tables ready for next customers;
  • Continuously monitoring the service area at all times to ensure clear, clean and tidy;
  • Working as part of a team to provide an efficient, friendly but professional service

Requirements and prospects

Desired skills

  • Good communication skills
  • Good listening skills
  • Recognising good customer service and implementing it
  • Able to work as part of a team

Personal qualities

  • Very smart and clean appearance requiring very good personal hygiene
  • Respectful yet friendly and approachable
  • Willingness to learn

Desired qualifications

GCSE in Maths and English Grade 9-3 or A-D (or equivalent).

Future prospects

Progression to level 3, Full time employment

Things to consider

Due to the industry, busy times are weekends and evenings so please be aware this will be within the expected working hours. This apprenticeship is delivered solely in the workplace.

As you will be working in a hospitality role, you will be on your feet for a large portion of your shift and will encounter very busy times. 


About the employer

When it comes to top seaside locations, the award-winning Bamburgh Castle Inn in Northumberland is hard to beat. A gold award-winner with the North East England Tourism Awards and Great British Pub Awards 2019 finalist, The Bamburgh Castle Inn overlooks the harbour in the fishing village of Seahouses

Employer

Bamburgh Castle Inn

Address

Main Street

Seahouses

NE68 7SQ

You must have JavaScript enabled to view a map of the location


Training

Training provider

SUNDERLAND COLLEGE

Applications for this apprenticeship are being processed by Northumberland College

Full NVQ & Technical Certificate

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.