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Customer Service Apprentice Northern Lights Drama

Due to expansion, Northern Lights Drama have an opportunity for a Customer Service Apprentice to join their team. This is a fantastic opportunity for the right candidate.

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Closing date: 04 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    35 hours per week, exact hours to be confirmed.

    Total hours per week: 35.00

  • Expected duration

    52 weeks

  • Possible start date

    14 Feb 2022

  • Date posted

    19 Mar 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Assisting with the day to day running of the Theatre School including:

  • Taking bookings and inputting details onto the system
  • Dealing with enquiries
  • Helping to organise workshops in schools
  • Chasing invoices
  • Paying invoices
  • Other duties as required

Requirements and prospects

Desired skills

  • Confident communication skills
  • Good organisational skills

Personal qualities

  • Able to prioritise workload
  • An interest in Drama and Performing Arts would be an advantage

Desired qualifications

  • At least grade B/6 GCSE or equivalent in maths & English

Future prospects

Excellent future prospects.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Established in 2013, Northern Lights Drama is a highly respected independent theatre school for children 3 – 18 years based in East Yorkshire. We use our professional training and experience to provide high quality teaching and support to local talent across the region.


Northern Lights Drama


Hesslewood Hall

Ferriby Road


HU13 0LH

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Training provider


Applications for this apprenticeship are being processed by McArthur Dean Training Ltd

  • Customer service practitioner Level 2 Apprenticeship Standard
  • One to one Tutor/Assessor support
  • Weekly classes covering mandatory units, health and safety, equality and diversity etc.
  • Functional Skills if required
  • End point assessment

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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