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Customer Services Apprentice Wecare Ltd

Opportunity for an organised and hard working individual who enjoys customer care and customer interaction.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage

    £175.00

  • Working week

    Monday to Friday 35 Hours Per Week

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    05 Oct 2021

  • Date posted

    18 Mar 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001691097

  • Positions

    1 available

The position is an office based role supporting our care team. For us, care giving is about compassion, empathy and dignity. If you have and value these qualities and want to make a lasting difference we think you’ll fit in quite nicely!

Your roles and responsibilities will include but not be limited to:

  • Dealing with customer queries and resolving any issues that may arise
  • Present a professional and caring first contact for all those who visit or telephone
  • Provide administration support to care co-ordinator and managers
  • Office support such as filing documentation and handling expenses
  • Answering the telephone
  • Answering customer queries
  • Data entry
  • Dealing with confidential and sensitive information

Requirements and prospects

Desired skills

  • Attention to detail
  • Great communicator
  • High level of organisation

Personal qualities

  • Friendly phone manner
  • Hard working
  • Team player

Desired qualifications

  • No formal qualifications but must be confident in the use of IT and good level of written and spoken English.

Future prospects

  • Ongoing training and development opportunities.

About the employer

We are an established care provider in the UK and are very proud to have a low turnover of staff and pleased to boast some of the team who were with us on day one are still with us now! Our one simple objective of providing quality care starts with the recruitment process and the on-going training and support to our team. 28-days annual leave entitlement pro-rata A paid day off on your birthday, in addition to your annual leave entitlement Pension contributions Full induction training Reward and recognition schemes

Employer

Wecare Ltd

Address

Audley End Business Centre

Saffron Walden

CB11 4JL

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Training

Training provider

Paragon

Applications for this apprenticeship are being processed by Paragon Skills For Industry

Contact

Chloe Hutchins 02393874752 chloe.hutchins@pgon.co.uk

  • Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses. Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating.
  • On completion of this 15 month apprenticeship you will have achieved:

    Customer Service Practitioner Apprenticeship L2

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2021