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Hospitality Team Leader Apprenticeship Kfc

KFC are looking for an experienced and dedicated individual to join their team in Mitcham. If you fancy taking on the challenge and joining a global brand, read on!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Oct 2021

Apprenticeship summary

  • Weekly wage

    £280.00

  • Working week

    Shifts TBC.

    Total hours per week: 35.00

  • Expected duration

    65 weeks

  • Possible start date

    20 Oct 2021

  • Date posted

    17 Mar 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001690994

  • Positions

    1 available

As a Team Leader with KFC, you will be supporting the restaurant management team with the day-to-day running of the restaurant.

You will help to build and run a team that cares about quality and consistency in customer service and lead by example, ensuring that your restaurant is excelling and exceeding monthly sales targets.

You will be offered on the job training and the apprenticeship will support your development and beyond.

Please be aware that for this role you will need experience of leading a team in the workplace, ideally in a hospitality or retail environment, with a proven track record of improving guest experience.

Day to day responsibilities:

  • Opening and closing the restaurant securely
  • Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely
  • Daily training of staff to ensure your team are working to the best of their abilities
  • Managing your team on shift and making sure customers are provided with the highest quality service
  • Review guest feedback with the management team to guarantee continually improving customer satisfaction
  • Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition
  • Making sure the team are clear on their sales goals at the beginning of every shift
  • Ensure good practice around all cash handling and in-store banking procedures. You'll have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

Benefits

In return for starting your apprenticeship with us, you will receive:

  • A competitive hourly salary
  • Quarterly performance-based bonus
  • Pension contribution scheme
  • 25% Staff discount
  • Income protection scheme
  • 28 days holiday (including bank holidays) with increased holiday entitlement the longer you are with us
  • Benefits plans with options including gym memberships, health screening and travel insurance

At KFC, you will be working towards a Hospitality Supervisor Level 3 Outlets apprenticeship standard over the course of 18 months. This includes but is not limited to 1-to-1 visits from your regional trainer, self-study, and remote visits.

The apprenticeship is a structured, learner and employer focused development programme which is designed to support you on your chosen career path. Once you are signed up onto the apprenticeship programme, you will be able to get students discounts through an N.U.S. card and you will be earning money while studying towards a nationally recognised qualification.


Requirements and prospects

Desired skills

We are looking for someone with experience of leading a team in the workplace, ideally in a hospitality or retail environment, with the following qualities:

  • A proven track record of improving the guest experience
  • An understanding profit and loss and cost management
  • Experience with decision making and leadership
  • Previous experience of implementing ideas and delivering creative change in the workplace
  • Excellent communication skills
  • Consistent and proven customer service skills

Personal qualities

At KFC, you will need to be driven to succeed and determined to progress and develop within your role. We are looking for someone who is:

  • Great in a leadership role
  • Passionate
  • A flexible approach to work hours and shifts

Desired qualifications

No previous qualifications required.

Future prospects

Ongoing training and development within KFC as well as through the apprenticeship training programme.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.


About the employer

Our world-famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin' good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. He started travelling by car to different restaurants and cooked his fried chicken on the spot for restaurant owners. He did this at the age of 65. If the owner liked the chicken, they would enter into a handshake agreement to sell the Colonel's chicken. Legend has it that Colonel Sanders heard 1009 "No's" before he heard his first yes. The Colonel's story still inspires us today. It reminds us how grit, perseverance, dedication and ambition along with hard work can create success; regardless of your age or where you come from.

Employer

Kfc

Address

231

London Road

Mitcham

CR4 3NH

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

recruitment@lifetimetraining.co.uk

  • Hospitality Supervisor - Outlets L3 Apprenticeship
  • Functional Skills in English and maths

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Oct 2021