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Customer Service/ Administration Apprentice THE VINTAGE TOOL SHOP LTD

Helping with day to day running of shop .

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Closing date: 08 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday- Friday 37.5 hours per week

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    11 Oct 2021

  • Date posted

    18 Mar 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • General office administration.
  • Goods packing.
  • Photography for marketing purposes .
  • E-Commerce.
  • Customer liaison, via telephone and email 

Requirements and prospects

Desired skills

  • Basic computer skills
  • Some knowledge of tools ( preferable )

Personal qualities

  • Punctual
  • Hardworking 
  • Good sense of humour
  • An enquiring mind . 

Desired qualifications

Ideally GCSE A-C/9-4 or equivalent in maths & English, but these can be gained during the apprenticeship

Future prospects

Possible employment at the end of the apprenticeship.

About the employer

The Vintage Tool Shop is a haven for the fine tool collector or avid crafts-person alike.  We find, restore and sell, both online & in our beautiful physical store, a huge variety of quality used tools from all trades and crafts, from woodworkers to luthiers, leather-work to engineers of all stripes.




Meaders Unit


Station Road

Sturminster Newton

DT10 2RQ

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Training provider


Applications for this apprenticeship are being processed by Yeovil College


Sarah Scott 07880479410

  • Customer Service Practitioner Level 2 Apprenticeship Standard


You will undertake your apprenticeship training within the employer’s premises based in Stalbridge , and will also have an Assessor from Yeovil College, who will visit you on a regular basis and support you in working towards your portfolio. In addition, there are regular Master classes that you will attend at Yeovil College, which will enhance the Knowledge, Skills and Behaviours of the Customer Service Standard.

At the end of the Apprenticeship, once you are fully competent, you will then complete your end point assessment which will demonstrate your overall ability against the knowledge, skills and behaviours required.

Functional Skills in maths and English will also be delivered at Yeovil College in block weeks, if you do not already have a GCSE or equivalent A*-C / 4-9.


Apprenticeship standard

Customer service practitioner

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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