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Business Administration Apprentice Malcolm Graham & Stephanie Chalk

ITEC North East is recruiting on behalf of Legal Solutions 4 U for a business administrative apprentice. If you are someone that has a professional approach to work with strong organisational skills then this could be the ideal role for you.

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Closing date: 10 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, Hours to be confirmed

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    15 Oct 2021

  • Date posted

    15 Mar 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Job role:

  • Acts as the primary contact for external clients
  • Keeping clients updated on how their cases progress
  • Manages the telephone, and e-mail queries from third parties i.e. clients
  • Maintains client files, filing, scanning documents etc
  • Accurate dispatching of information as required via email
  • Accurate data entry onto the in-house information system
  • Data collation
  • General office administration duties, including documenting invoices, updating spreadsheets and filing
  • Delivery and collection of urgent documents e.g. court papers, client papers etc
  • Other ad hoc duties as required

To progress on to:

  • Dealing with client files
  • Drafting client letters
  • Dealing with clients
  • Processing claims
  • Drafting court documents
  • Dealing in the warranty department
  • Dealing in the legal department

Requirements and prospects

Desired skills

  • Good attention to detail
  • IT competent, particularly with reference to the use of Word and Excel
  • Ability to work under pressure
  • Good communication skills, both verbally and written
  • Pleasant and competent telephone manner

Personal qualities

  • Enthusiastic
  • Hardworking and can demonstrate initiative
  • Organised
  • The ability to complete assigned tasks effectively and promptly
  • A cheerful personality
  • Adaptable and accommodating
  • A smart and tidy appearance 

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent)

Future prospects

  • Possibility of a permanent position upon successful completion of the apprenticeship
  • Good career prospects

Things to consider

  • ITEC North East are working on behalf of this company
  • Do not contact the company direct
  • If you have any queries please contact ITEC North East on the contact details provided

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Legalsolutions4u is a legal consultancy and we are motor trade legal experts who specialise in looking after all aspects of motor law for car dealerships.


Malcolm Graham & Stephanie Chalk


Kingsway House



NE11 0HW

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Training provider


Applications for this apprenticeship are being processed by ITEC North East Ltd


Kirsty Haden-Collier 07881 377824

  • Level 3 Business Administrator Apprenticeship Standard
  • Functional Skills if required

Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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