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Apprentice Compliance and Quality Administrator X D P LIMITED

As compliance & quality Apprentice the role will involve working within our busy and exciting compliance office where you will learn and utilise Business Administration Skills and some general customer service skills in order to contribute to the business and successfully gain an Apprenticeship.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9:00 - 17:00

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    01 Nov 2021

  • Date posted

    12 Mar 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

  • Effectively serve as a point of support to Compliance Team members
  • Interact with business wide network depots & contractors on the phone and by email in a
  • professional manner.
  • Obtain accurate information & update internal records with information gathered
  • Use appropriate communication channels.
  • Conducting scheduled outbound calls to depots
  • Using our in-house system for setting up of New Driver Onboarding & associated checks
  • Data entry & analysis
  • Collating & Timely sharing of data
  • Compiling control reports
  • Offering other general administration support to the compliance team
  • Actively and enthusiastically working towards achieving the Apprenticeship Qualification

Requirements and prospects

Desired skills

  • Proficient with Microsoft Office, Excel, Work, Outlook,
  • High level of attention to detail
  • Ability to work under pressure & meet deadlines
  • Completed Secondary education Excellent communication skills
  • Ability to prioritise and organise
  • Good communicator at all levels

Personal qualities

  • Works effectively under pressure with ability to prioritise workloads
  • You should be able to work effectively as an individual, as well as part of the wider team
  • Self-starter who is highly organisation, with a proactive approach and
  • Can do attitude to problem solving
  • Excellent professional communication skills (written and verbal)
  • You will have high attention to detail
  • You must possess high levels of initiative, energy and have passion and dedication for completing tasks to the highest standards
  • A very confident telephone manner
  • A helpful and willing attitude with a determination to succeed
  • Ambitious and career focused

Desired qualifications

GCSE C or above in English and Maths

Future prospects

Full-time permanent role with the company.

Things to consider

You will be working in a team of 3 / 4 people with interaction with wider Customer Services Team of 20 / 30 team members within a dynamic and complex business.

About the employer

XDP was formed in 1995 and has since grown to be the largest privately owned parcel carrier in the UK, and has built a reputation for reliability and quality of service. With a team of over 500 and with a franchise network in excess of 60 depots nationwide, our reputation for customer-focused logistics has gone from strength to strength




Curdworth House

Kingsbury Road


B76 9EE

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Training provider


Applications for this apprenticeship are being processed by N V Q Training Centre


Gareth Milward

Teaching and learning the skills, knowledge and behaviours within Business Administration

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021