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Apprentice Hotel Team Assistant SEVEN PEAKS PROPERTIES LTD

Requiring enthusiasm, commitment and a mature, common-sense approach to support our Hotel team and maintain high standards of service to guests. Covering reception, assist with housekeeping, take food orders, and learn and practice food preparation and bar work.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Oct 2021

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Shifts to be confirmed

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    18 Oct 2021

  • Date posted

    04 Mar 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001686678

  • Positions

    1 available

Reporting to the Hotel Manager:

A broad range of duties includes:

  • Meeting and greeting customers and guests at reception
  • Assist with check in and out of guests
  • Providing advice and guidance
  • Promoting products and services
  • Food preparation and service
  • Bar work – fully mentored
  • Handling the till and receipts
  • House keeping duties
  • Ordering stock
  • Stock rotation
  • Inspection checks
  • Health and safety processes
  • Build effective rapport with customers to effectively establish, develop
  • and maintain healthy and rewarding customer relationships.
  • To work with the department team leader assisting day to day tasks in department
  • To ensure complete customer satisfaction through the provision of high quality service
  • Keeping records
  • Working in a team
  • Excellent workplace support and mentoring will be given

Requirements and prospects

Desired skills

  • IT
  • Admin
  • Communication
  • Listening
  • Team Building
  • Literacy
  • Multi Tasking 

Personal qualities

  • Passion and commitment to provide a service to guests and visitors
  • Amiable
  • Able to hold conversation
  • Methodical – can also adapt and improvise where required
  • Proactive
  • Able to multi-task – adapt, improvise and overcome changing or challenging situations
  • Excellent telephone handling skills
  • Ability to communicate with staff at all levels.
  • The ability to work well within a team is essential

Desired qualifications

  • 4 GCSE Grade A*-D/3 English Language & maths

Future prospects

  • Sustained employment expected after first 18 months of apprenticeship with further accredited training towards leadership responsibilities

Things to consider

  • Please ensure you aware of the weekend working requirement and also the earliest start and finishing times
  • The late finish of 12pm would therefore incliner more to a person of 18 years plus however we also ensure a safe working environment with taxis back to home at this hour
  • Ensure you have sustained transport means to the location on Attercliffe Road, Sheffield S9 3RQ
  • Please see our website for further information: http://donvalleyhotel.co.uk/

About the employer

Ideally situated just outside Sheffield City Centre, the Don Valley Hotel offers a number of quality rooms, cafe and bar. Free WIFI, onsite secure parking and 24 hour access provides the perfect base no matter what the purpose of your stay

Employer

SEVEN PEAKS PROPERTIES LTD

Address

754 756

Attercliffe Road

Sheffield

S9 3RQ

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Training

Training provider

SHEFFIELD COLLEGE, THE

Applications for this apprenticeship are being processed by Sheffield College

  • Hospitality Team Member Level 2 Apprenticeship Standard
  • Includes End Point Assessment

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Oct 2021