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Business Administration Apprentice StellarCare NW

This role is to support the wider business, working within a fast-paced environment. You will ensure that the back-office duties and processes carry on with efficiency and accuracy to enable to smooth running of the business.

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Closing date: 11 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    13 Oct 2021

  • Date posted

    01 Mar 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Be able to develop support plans and update support files for customers and staff, ensure all files are accurately maintained
  • Manage the sending and then checking of payments of invoices, customer billing and credit control
  • Respond to telephone enquiries and signposting to the appropriate persons
  • Take notes for the manager as required
  • Processing of payroll hours into internal database
  • Ordering supplies for office and staff i.e. PPE
  • Complete monthly audits in line with CQC regulations
  • Prepare for CQC inspections and LA compliance audits
  • HR admin where necessary i.e. staff inductions
  • Excel knowledge essential

Requirements and prospects

Desired skills

  • Good customer service skills
  • Organisational skills
  • Good telephone manner

Personal qualities

  • Self-motivated
  • Willingness to learn and develop
  • Flexible with regards to working hours
  • Ability to work on own and part of a team
  • Confidence to deal with people at all levels
  • Ability to deal with confidential matters with tact and diplomacy
  • Ability to work under pressure, with a confident and reliable approach

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

To be enrolled on to a permanent contract upon completion of this apprenticeship.

About the employer

With over 25 years’ experience as a Health Care Professional, my aim is to support people to live independently and in the comfort of their own home. 


StellarCare NW


Bridgewater House

North Road

Ellesmere Port

CH65 1AF

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Training provider


Applications for this apprenticeship are being processed by Asset Training & Consultancy Ltd


Ella Hudson 07944203292

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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