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Business Administration Apprentice StellarCare NW

This role is to support the wider business, working within a fast-paced environment. You will ensure that the back-office duties and processes carry on with efficiency and accuracy to enable to smooth running of the business.

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Closing date: 11 Oct 2021

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    13 Oct 2021

  • Date posted

    01 Mar 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001685634

  • Positions

    1 available

Duties will include:

  • Be able to develop support plans and update support files for customers and staff, ensure all files are accurately maintained
  • Manage the sending and then checking of payments of invoices, customer billing and credit control
  • Respond to telephone enquiries and signposting to the appropriate persons
  • Take notes for the manager as required
  • Processing of payroll hours into internal database
  • Ordering supplies for office and staff i.e. PPE
  • Complete monthly audits in line with CQC regulations
  • Prepare for CQC inspections and LA compliance audits
  • HR admin where necessary i.e. staff inductions
  • Excel knowledge essential

Requirements and prospects

Desired skills

  • Good customer service skills
  • Organisational skills
  • Good telephone manner

Personal qualities

  • Self-motivated
  • Willingness to learn and develop
  • Flexible with regards to working hours
  • Ability to work on own and part of a team
  • Confidence to deal with people at all levels
  • Ability to deal with confidential matters with tact and diplomacy
  • Ability to work under pressure, with a confident and reliable approach

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

To be enrolled on to a permanent contract upon completion of this apprenticeship.


About the employer

With over 25 years’ experience as a Health Care Professional, my aim is to support people to live independently and in the comfort of their own home. 

Employer

StellarCare NW

Address

Bridgewater House

North Road

Ellesmere Port

CH65 1AF

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Training

Training provider

ASSET TRAINING & CONSULTANCY LIMITED

Applications for this apprenticeship are being processed by Asset Training & Consultancy Ltd

Contact

Ella Hudson 07944203292 ella@assettraining.co.uk

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Business administrator

Level 3 (A level)


Before you apply

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