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A fantastic new career opportunity to work as an Apprentice Administrator for Reliance Care Solutions LTD based in Birmingham (B27). This will be a Business Administration Level 3 apprenticeship for 15 months. Full training will be provided.

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Closing date: 28 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Friday, 9am-5pm with 30 minute lunch.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    31 Jan 2022

  • Date posted

    26 Feb 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Vacancy Description

Duties will include:

  • Reception duties – Dealing with all callers in a friendly and welcoming fashion
  • Answering inbound telephone calls, dealing with calls in a friendly & efficient fashion
  • Keep logs of important telephone calls and mail
  • Verifying timesheets, ID, reference details & personnel papers
  • Working with the Deputy Manager, Recruitment & Training Manager and Care Manager
  • Logging recruitment applications, making appointments for Interviews, organising Training
  • Creating and maintaining files of Job Applications, Care Staff and Care Clients
  • General administrative duties, and keeping the front office clean and tidy
  • Buying tea, coffee, milk and sugar for the office according to need, and reclaiming the cost from petty cash

Requirements and prospects

Desired skills

  • IT Literate
  • Good numerical skills
  • Excellent communication skills

Personal qualities

  • Reliable
  • Career orientated
  • Mature attitude
  • Initiative

Desired qualifications

  • Age 16-18: maths and English at GCSE or Functional Skills or equivalents (grades will be discussed at interview)
  • Age 19+: must have maths and English GCSE grade 9 to 4 (A to C) or Functional Skills Level 1-2 or equivalents

Future prospects

  • Possibility to progress onto employment and/or an advanced apprenticeship

Things to consider

Please do not contact this employer; you must be eligible for the qualification first with the training provider Gordon Franks Training, who will conduct the first interview (apply online or see the ‘contact details’ section). Once successful, your details will then be forwarded to the employer, for you to be considered for this vacancy.

Please research the employer and Gordon Franks Training.

About the employer

RCS currently operate principally in the Home Health Care market, and have a Frame Contract with Birmingham City Council to supply Carers who provide services in Client’s homes. We also have a Frame Contract with NHS Warwickshire to provide NHS Continuing Health Care services in clients own homes.  We intend to consolidate and build upon these services, to significantly expand our Private Care Clients sector, and increase our geographical reach into Walsall, Worcestershire and Solihull.





Warwick Road


B27 6QT

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Training provider


Applications for this apprenticeship are being processed by Gordon Franks


Umera Asif 01213333001

  • Business Administrator standard
  • Full training provided at employer site
  • Choice of online or paper-based portfolio
  • Regular Assessor Visits, Observations and Reviews
  • Witness Testimonies from Employer
  • Exams/Assessments
  • Workshops held at Gordon Franks Training
  • Technical Certificate (industry knowledge)
  • Functional Skills in maths, English and IT– additional support available if required
  • Employment Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship standard

Business administrator

Level 3 (A level)

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