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HEMS are looking for a new Apprentice to join the administration team. Do you have what it takes to work in a busy office environment? Apply Now!

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Closing date: 24 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 08:00 - 16:00.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    30 Sep 2021

  • Date posted

    25 Feb 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Main duties will include:

  • Communicating over the telephone with clients and colleagues
  • Use excellent customer service skills consistently
  • Organise and report data
  • Use of computer systems
  • Use a diary system
  • Sending and receiving emails
  • Meeting and greeting visitors
  • Scanning documents
  • Dealing with customer enquiries, online and over the telephone
  • Assist other members of the office team with all business daily tasks
  • Data input and data collection

Requirements and prospects

Desired skills

  • Excellent telephone manner 
  • Good IT skills 
  • Excellent customer service skills 
  • Record keeping skills
  • Sound judgment
  • Be able to work as part of a team

Personal qualities

  • Outstanding communication ability
  • Confident and pleasant personality
  • Well organised
  • Ability to work with targets

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English are desirable, however not essential.

Future prospects

Progression within the business.

About the employer

HEMS Ltd a specialist company for supplying the latest equipment for the servicing and maintenance of heavy machinery used in construction, agriculture, marine, oil and gas, mining industry worldwide.

We offer a complete professional service and repair packages to all major OEM’s such as Caterpillar, Komatsu, Case, New Holland, JCB, Volvo, Terex, Liebherr, Perkins, Cummins, Iveco, Isuzu, Hitachi users and dealers throughout the world.

HEMS specialises in unique products specifically designed and continuously updated for the complete service and maintenance of off highway equipment. Our services include all aspects of maintenance from complete workshop planning and design through to comprehensive product training.

If you have a large fleet of excavators, dozers, dump trucks, cranes and any other heavy machinery that needs repair and maintenance, then HEMS Ltd is the place to go!!




20 Monks Brook Industrial Park

School Close

Chandler's Ford


SO53 4RA

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Training provider


Applications for this apprenticeship are being processed by Key Training Ltd


Matthew Connell 07717 752 768

Level 3 Business Administrator apprenticeship standard, which includes:

  • In-house training from the employer
  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Business administrator

Level 3 (A level)

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