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Apprentice Business Administrator AGE UK COVENTRY AND WARWICKSHIRE

Exciting opportunity to work in our busy, friendly & proactive Admin Hub, providing vital Business Administration support to the wider Charity. Gaining experience in a variety of support functions & handling a varied workload you will have the opportunity to improve processes & add real value in this diverse and challenging role.

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Closing date: 31 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday: 8.30am – 4.30pm (30 mins unpaid lunchbreak), leaving at 4pm one day a week

    Total hours per week: 37.00

  • Expected duration

    2 years

  • Possible start date

    01 Nov 2021

  • Date posted

    25 Feb 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The Apprentice Business Administrator will join the Admin Hub to learn the different support functions across the Charity.

Providing a vital support role and reporting directly to the Admin Team Leader, you will work proactively as part of a small team.

The type of activities you may be typically trained in will include:

  • Provide an efficient reception service in Head Office
  • General office & admin support to various functions within the Charity
  • Support managers with the recruitment process for staff and/or Volunteer roles
  • Input data into a variety of established office systems
  • Opportunity to manage & develop your own project/s
  • Collaborate with colleagues & Stakeholders across the Charity
  • Attend team meetings and contribute ideas
  • Maintain strict confidentiality at all times, in line with GDPR
  • Portray a positive image of the Charity, both internally & externally

We are looking for a capable and motivated team player who has a ‘can do’, positive attitude and who can work effectively in a fast-paced organisation.

Requirements and prospects

Desired skills

  • Strong literacy and numeracy skills
  • Competent ICT user, including data entry and MS Office
  • Experience of prioritising diverse workloads or projects
  • Customer focused
  • Team player with ability to work on own initiative
  • Highly organised
  • Complete both work related and College tasks in a competent and timely fashion
  • Adheres to all organisational policies & procedures

Personal qualities

  • Confident, positive and proactive communicator
  • Able to deal respectfully with a variety of end users
  • Can adapt to changing priorities, be flexible and see projects through to completion
  • Approachable and friendly
  • Punctual
  • Willingness to learn and develop

Desired qualifications

  • GCSE A-C/9-4 in English and maths or equivalent grades
  • A level – grade E or above

Future prospects

  • On successful completion of the Apprenticeship, there is the possibility of a future job role within the charity

Things to consider

  • Based in Leamington, travel may occasionally be required to other AUKCW offices and sites, to provide cover or attend meetings
  • Due to Safeguarding and our service users we can only accept applicants over the age of 18

2nd year salary – dependent on age:

  • 18-20yrs: £6.45 per hour £12,409.80 FTE
  • 21-24yrs: £8.20 per hour £15,776.80 FTE
  • 25yrs+: £8.72 per hour £16,777.28 FTE

Position to start week commencing 22nd March 2021 or latest 29th March 2021

About the employer

Age UK Coventry & Warwickshire (AgeUK C&W) offers a wide range of information and assistance services for older people and their carers covering:

  • Legal advice services
  • Dementia day care support
  • Appointeeships for adults lacking mental capacity
  • Domestic support services to help people with shopping, cleaning, support and gardening & short breaks for carers
  • A wide range of physical and social activities to help keep older people, active and socially engaged
  • High Street charity shops
  • Eight Re-use shops, based at recycling centres across the county
  • Befriending and Counselling services
  • Hospital and Community Social Prescribing services





Clemens Street

Leamington Spa

CV31 2DL

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Training provider


Applications for this apprenticeship are being processed by Warwickshire College


Emma Rogers

  • Business Administrator level 3
  • Mandatory online training for all new starters at Age UK C&W that covers: Health & Safety, Safeguarding, Equal Opportunities, GDPR, Fire Safety and Manual Handling.
  • On the job training provided throughout Apprenticeship.
  • Attendance at college for fortnightly masterclasses plus occasional  online/in person workshops for Business Admin apprentices.. Regular visits from assessor/coach in the workplace, to build portfolio and prepare for End Point Assessment.

Apprenticeship standard

Business administrator

Level 3 (A level)

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