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Customer Service Apprentice LIFESTYLE INSURANCE BROKERS LIMITED

This is an exciting opportunity for a Customer Service Apprentice to join our team!

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Closing date: 21 Sep 2021

Apprenticeship summary

  • Weekly wage

    £161.25

  • Working week

    Mon - Fri -9am - 5.30pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    27 Sep 2021

  • Date posted

    02 Feb 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001679565

  • Positions

    1 available

Duties will include:

  • Data input, data extraction, photocopying, faxing, filing and typing duties
  • To deal with internal and external post and e-mails on a day-to-day basis
  • To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner
  • To meet and greet visitors as required
  • To maintain filing systems in line with organisations policies and procedures
  • To be a flexible and supportive member of the team
  • To maintain strict confidentiality at all times
  • Attend and take part in team meetings and regular reviews with line manager etc.
  • Throughout the training period, the post holder will be expected to complete all educational and training as required

Requirements and prospects

Desired skills

  • Good communication skills

Personal qualities

  • Enthusiastic
  • Passionate
  • Ambitious
  • Motivated

Desired qualifications

  • A good standard of maths and English is desirable

Future prospects

  • After completion of your apprenticeship you can study for your CII qualification to become professionally qualified

Things to consider

  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

About the employer

We love speaking to new and interesting people and providing great quotations from the UK’s leading insurance companies. We are a genuinely independent broker offering bespoke insurance solutions across a variety of market sectors. We give impartial expert advice and offer insurance products tailored to the individual needs of your business.

Employer

LIFESTYLE INSURANCE BROKERS LIMITED

Address

Meridian House

Pepper Road

Stockport

SK7 5BW

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Training

Training provider

MACCLESFIELD COLLEGE

Applications for this apprenticeship are being processed by Macclesfield College

Contact

Maxim Business Training 01625 410000 MB_apprenticeshiprecruitment@macclesfield.ac.uk

Level 2 Customer Service Practitioner Apprenticeship Qualification

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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