Customer Service Apprentice Dictate 2us (Uk) Llp
An enthusiastic and hardworking person is needed for a Customer Service Apprentice for a leading transcription and translation service based in the centre of Bury. Throughout your employment you'll be supported by staff in your workplace and experienced assessors. This role is for someone who wants to grow and develop the role into a permanent job.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 22 Jul 2022
Apprenticeship summary
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Weekly wage
£187.50
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Working week
Monday - Friday, 08:30 - 17:00.
Total hours per week: 37.50
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Expected duration
16 months
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Possible start date
01 Aug 2022
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Date posted
17 Dec 2020
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001673312
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Positions
1 available
Duties will include:
- Following up on existing enquiries
- Answering the telephone
- Emailing and calling clients to gain understanding of their requirements
- Creating and posting translation certificates
- Gain understanding of the company’s ISO standard
- Attending monthly team meetings
- Submitting daily worklog
Requirements and prospects
Desired skills
- A desire to work hard and start a career at dictate2us
- Excellent proficiency of Microsoft Office and an interest in learning new software packages
- Exceptional telephone manner and customer service skills
Personal qualities
- A team player
- Flexible
- A good sense of humour
Desired qualifications
GCSEs at grades C/4 or above (or equivalent) in maths and English.
Future prospects
This vacancy is for the duration of your apprenticeship, on successful completion of your programme, you may be offered a permanent contract. This role is for someone who wants to grow and develop the role into a permanent job.
About the employer
d2u is the UK's leading outsourced transcription and translation service in the UK and worldwide
Employer
Dictate 2us (Uk) Llp
Address
Maple House
Haymarket Street
Lancashire
BL9 0AR
Training
Training provider
BURY COLLEGE
Applications for this apprenticeship are being processed by Bury College
Level 2 Customer Service Practitioner apprenticeship standard, which includes:
- Level 1/2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
College attendance is not currently required for this apprenticeship and all training will be delivered in the workplace.
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 22 Jul 2022