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Business Administration Level 3 Apprenticeship J. TOMLINSON LIMITED

Working alongside colleagues in our Wakefield Office, you will learn skills and build your knowledge across 4 of our high-profile Police contracts. Plus, you will have an opportunity to experience, work in, and be part of every aspect of then Wakefield Office function, even spending time with the Police Force itself, and it’s Community Projects!

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Closing date: 06 Dec 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    40 hours per week, 8.00am – 5.00pm, Monday to Friday

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    13 Dec 2021

  • Date posted

    10 Dec 2020

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    3 available

A bit about the Employer: J Tomlinson

J Tomlinson is an established, privately-owned company with a substantial heritage and wealth of experience in delivering integrated building solutions tailored to public and private sector clients. Our extensive portfolio of services includes the provision of Construction, Refurbishment, Repairs and Maintenance, Engineering Services, Regeneration Programmes, Energy Efficiency and Renewables, and Facilities Management.

We offer a totally integrated building solutions and have recently started working with several Police Forces, to manage their Facilities contracts. Police Forces include:

  • West Yorkshire
  • North Yorkshire
  • South Yorkshire
  • Humberside

Due to securing these new contracts, J Tomlinson is looking to offer an amazing Level 3 Business Administration Apprenticeship opportunity to join the Facilities Maintenance department based out of our Wakefield Office, who will join us in an actual working environment and learn the ins and outs of the day to day workings within our business.

What is an Apprenticeship?

An apprenticeship can be a wonderful place to start and can set you off on the road to success. You can work and earn while you learn. Doing an apprenticeship can be very beneficial for people that find that classrooms or traditional learning environments are just not for them., and gives you real experience in a real-world job. This really is an opportunity to learn how to do something quite simply by doing it!

About this Apprenticeship:

Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. Working both independently or as part of a team, you will be able to develop key skills and behaviours to support your own progression towards future management responsibilities.

You will support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

Working alongside colleagues in our Wakefield Office, you will learn skills and build your knowledge across 4 of our high-profile blue light contracts.

Perhaps one of the greatest benefits of these particular Apprenticeships, is that you will have an opportunity to experience, work in, and be part of every aspect of then Wakefield Office function, even spending time with the Police Force itself, and it’s Community Projects!

Throughout your Apprenticeship, you will spend time working in:

  • Contact Centre
  • General Admin
  • Commercial Admin
  • Health & Safety
  • HR
  • Social Value Team

Day to Day Duties will include:

Contact Centre:

Working alongside an existing team of 5, you will either work in the Reactive OR Proactive Team.

Reactive Team – handles calls/requests from police stations, taking details of repairs required across their buildings, for example – the heating’s not working, there’s a broken window……

Proactive Team – plans and schedules works as agreed in advanced with the Police Force/Contract, and in line with their SLA (Service Level Agreement) for example - emergency light testing, electrical checks, things that basically have to be carried out every set number of months etc.

In both teams, you will be booking appointments, both for with directly employed engineers and sub-contractors to attend appointments and fix/repair as needed.

General Admin:

You will be pulling documents together, minute taking, typing up notes, scheduling meetings, photocopying etc.

Commercial Admin:

You’ll be working with suppliers (i.e. of materials) agreeing/negotiating costs for materials, managing/processing invoices, processing payments, managing store cards for materials etc. making sure that engineers are keeping within their set credit limits and so can keep purchasing materials as they need them.

Contracts Team:

You’ll get to understand how a contract is managed – shadow the Contracts Manager, Operations Manager, and Health & Manager.

HR Team:

You’ll have an opportunity to shadow the team, understand relevant HR policies and procedures, gaining an understanding of their role within the wider busier.

This wider experience and knowledge will be invaluable are you progress in your career.

Requirements and prospects

Desired skills

  • Good IT skills, ideally MS Office
  • Previous customer services and/or basic office admin experience

Personal qualities

The business administrator is expected to deliver their responsibilities efficiently and with integrity. You will therefore demonstrate/have:

  • A positive attitude
  • Strong communication skills (both written and verbal)
  • A proactive approach to developing skills
  • Initiative
  • Being able to manage priorities and own time
  • Problem-solving skills
  • Decision-making skills
  • The potential for people management responsibilities through mentoring or coaching others

Desired qualifications

Minimum Grade 4/C GCSE in English and maths or equivalent qualifications.

Future prospects

The opportunities with J Tomlinson really are endless, but they very much depend on YOU, and how much you want them, how much effort you are willing to put in. At the end of your Apprenticeship, you could find yourself developing a role within;

  • Quantity Surveying
  • Operations Management
  • HR
  • Health & Safety

Things to consider

Please note that an Enhanced DBS Disclosure and full Police vetting will be required to be undertaken by all successful applicants.

About the employer

J Tomlinson is a family-owned business and began as an electrical contracting business in the 1950s. The company has grown and expanded considerably over the past 60 years, and are experts in delivering integrated building solutions, from design and build through to refurbishment and repair. We were recently named Company of the Year at the 2017 Nottingham Post Business Awards as a testament to our success and social values, and believe heavily in placing our people, customers, and the communities we work within at the heart of everything we do.




Unit 1

Silkwood Park

Fryers Way



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Training provider


Applications for this apprenticeship are being processed by CT Skills


Lesley Bell

NVQ Level 3 Business Admin

Apprenticeship standard

Business administrator

Level 3 (A level)

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