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Customer Service Apprentice Birstall Myers Solicitors Ltd

This varied role will see you working as part of a small team of legal professionals based in a newly refurbished office in Blackley. There are excellent transport links as well as free parking.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Sep 2021

Apprenticeship summary

  • Weekly wage

    £150.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday , 9.30am - 5.30pm, 30 mins lunch plus 2 x 15minute breaks

    Total hours per week: 35.00

  • Expected duration

    16 months

  • Possible start date

    04 Oct 2021

  • Date posted

    27 Nov 2020

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001669012

  • Positions

    1 available

Duties will include:

  • Inputting data onto internal systems (full training provided)
  • Talking to customers over the phone
  • Maintaining a diary and task list
  • Dealing with e-mail enquiries
  • Providing general administration support
  • Negotiating with the third parties over the phone
  • Understanding and adhering to GPPR/data protection
  • Working to targets
  • Understand the core values of the organisation

Requirements and prospects

Desired skills

  • Computer literate with some experience of using Microsoft office package
  • Good oral and written communication skills
  • Strong attention to detail
  • Ability to work as part of a team

Personal qualities

  • Punctual and reliable
  • Motivated to learn
  • Positive Attitude
  • Flexible approach to work

Desired qualifications

  • Must have maths and English GCSE’s grade 4/C or above

Future prospects

  • On successful completion of the apprenticeship, there may be an opportunity for further career progression for the right candidate

Things to consider

  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit: https://www.gov.uk/national-minimum-wage-rates

About the employer

Birstall Myers offer an entirely new approach to the provision of legal services. With the emphasis on quality and efficiency we train our people to understand the client's needs and also how best to achieve client expectation.

Employer

Birstall Myers Solicitors Ltd

Address

A

1144

Rochdale Road

Manchester

M9 6FQ

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Training

Training provider

BURY COLLEGE

Applications for this apprenticeship are being processed by Bury College

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • College attendance is not currently required for this qualification but this may be subject to change in the future

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Sep 2021