Apprentice Front of House Receptionist Townsend Medical Centre
To deal with on a day to day basis all aspects of front of house reception.
Closing date: 06 Jun 2022
Apprenticeship summary
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Weekly wage
£177.97
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday. Shift pattern from 8.00am - 6.30pm. To be confirmed by employer at interview.
Total hours per week: 37.00
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Expected duration
12 months
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Possible start date
15 Jun 2022
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Date posted
10 Nov 2020
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001664767
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Positions
1 available
Front of house receptionist for busy medical centre, dealing with all day to day queries from clients.
Duties to include:
- Booking appointments
- Taking messages
- Answering incoming calls
- Dealing with doctors, nurses etc.
- Completing medical records
Requirements and prospects
Desired skills
- Must have good ICT skills
- Ability to work as part of a team
- Excellent interpersonal skills
- Excellent communication skills
- Ability to prioritise tasks
- Excellent organisational skills
- Good problem-solving skills
Personal qualities
- Willingness to be trained and developed
- Ability to use own initiative
- Flexible approach to work
- Well presented
- Polite
- Punctual
- Trustworthy
- Hardworking
- Honest
- Adaptable
Desired qualifications
GCSE grade A-C / 7-4 in both maths and English or equivalents.
Future prospects
Great prospects for the right candidate on completion of the apprenticeship.
Things to consider
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
About the employer
Large Medical centre based in Anfield, Liverpool. Dealing on a daily basis with large numbers of clients etc, customers and external agencies
Employer
Townsend Medical Centre
Address
263
Townsend Lane
Liverpool
L13 9DG
Training
Training provider
TRAINING PLUS (MERSEYSIDE) LIMITED
Applications for this apprenticeship are being processed by Training Plus Merseyside
Contact
Tracy Galvin 0151 709 6000
Customer Service Practitioner Level 2 Apprenticeship Standard:
- Functional Skills maths (if GCSE or equivalent A-C (8-4) is not already achieved)
- Functional Skills English (if GCSE or equivalent A-C (8-4) is not already achieved)
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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