Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Front of House Receptionist Townsend Medical Centre

To deal with on a day to day basis all aspects of front of house reception.

Sign in to apply

Closing date: 06 Nov 2021

Apprenticeship summary

  • Weekly wage

    £159.10

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday. Shift pattern from 8.00am - 6.30pm. To be confirmed by employer at interview.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    15 Nov 2021

  • Date posted

    10 Nov 2020

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001664767

  • Positions

    1 available

Front of house receptionist for busy medical centre, dealing with all day to day queries from clients.

Duties to include:

  • Booking appointments
  • Taking messages
  • Answering incoming calls
  • Dealing with doctors, nurses etc.
  • Completing medical records

Requirements and prospects

Desired skills

  • Must have good ICT skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills

Personal qualities

  • Willingness to be trained and developed
  • Ability to use own initiative
  • Flexible approach to work
  • Well presented
  • Polite
  • Punctual
  • Trustworthy
  • Hardworking
  • Honest
  • Adaptable

Desired qualifications

GCSE grade A-C / 7-4 in both maths and English or equivalents.

Future prospects

Great prospects for the right candidate on completion of the apprenticeship.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

About the employer

Large Medical centre based in Anfield, Liverpool. Dealing on a daily basis with large numbers of clients etc, customers and external agencies

Employer

Townsend Medical Centre

Address

263

Townsend Lane

Liverpool

L13 9DG

You must have JavaScript enabled to view a map of the location

Training

Training provider

TRAINING PLUS (MERSEYSIDE) LIMITED

Applications for this apprenticeship are being processed by Training Plus Merseyside

Contact

Tracy Galvin 0151 709 6000

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • Functional Skills maths (if GCSE or equivalent A-C (8-4) is not already achieved)
  • Functional Skills English (if GCSE or equivalent A-C (8-4) is not already achieved)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.