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Apprentice Front of House Receptionist Townsend Medical Centre

To deal with on a day to day basis all aspects of front of house reception.

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Closing date: 06 Nov 2021

Apprenticeship summary

  • Weekly wage

    £159.10

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday. Shift pattern from 8.00am - 6.30pm. To be confirmed by employer at interview.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    15 Nov 2021

  • Date posted

    10 Nov 2020

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001664767

  • Positions

    1 available

Front of house receptionist for busy medical centre, dealing with all day to day queries from clients.

Duties to include:

  • Booking appointments
  • Taking messages
  • Answering incoming calls
  • Dealing with doctors, nurses etc.
  • Completing medical records

Requirements and prospects

Desired skills

  • Must have good ICT skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills

Personal qualities

  • Willingness to be trained and developed
  • Ability to use own initiative
  • Flexible approach to work
  • Well presented
  • Polite
  • Punctual
  • Trustworthy
  • Hardworking
  • Honest
  • Adaptable

Desired qualifications

GCSE grade A-C / 7-4 in both maths and English or equivalents.

Future prospects

Great prospects for the right candidate on completion of the apprenticeship.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

Large Medical centre based in Anfield, Liverpool. Dealing on a daily basis with large numbers of clients etc, customers and external agencies

Employer

Townsend Medical Centre

Address

263

Townsend Lane

Liverpool

L13 9DG

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Training

Training provider

TRAINING PLUS (MERSEYSIDE) LIMITED

Applications for this apprenticeship are being processed by Training Plus Merseyside

Contact

Tracy Galvin 0151 709 6000

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • Functional Skills maths (if GCSE or equivalent A-C (8-4) is not already achieved)
  • Functional Skills English (if GCSE or equivalent A-C (8-4) is not already achieved)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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