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Apprentice Business Administrator FOUNDATIONS: SUPPORTING FAMILIES

An excellent opportunity for a candidate who is interested in working within a health and social care environment. We are looking for an exceptional and personable administrator. This is an exciting opportunity for a well organised reliable and practical person who may want to progress their career.

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Closing date: 26 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Weds & Thurs 9.30am – 18.00pm, Friday 9.30am – 14.30pm, Sat & Sunday 9.00am – 17.00pm. One hour break to be taken on each day. On occasion you may be required to work from home. You will be provided with the necessary equipment.

    Total hours per week: 34.00

  • Expected duration

    13 months

  • Possible start date

    29 Sep 2021

  • Date posted

    21 Oct 2020

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Responsible for providing administrative support to the team. The role offers a diverse range of tasks that will provide a breadth of experience and assisting the team and carrying out the following tasks:

  • Answering phones, and communicating with clients
  • Making telephone calls
  • Working as part of the support team
  • Filing/File management
  • General miscellaneous admin tasks around the office and within a team
  • Handling correspondence
  • General office duties including opening and delivering post
  • Copying, scanning, faxing
  • Opening office files - hard copy and electronic files
  • General errands
  • Data input
  • Preparing routine documentation
  • Writing letters

Requirements and prospects

Desired skills

  • Excellent time management
  • IT skills/Computer literate
  • Ability to work unsupervised
  • Be able to work on own initiative taking a practical proactive approach
  • Be able to work to time scales/deadline
  • A spirit of co-operation and a positive ‘can do’ attitude
  • Good English verbal and written communication skills are essential including the ability to relate to people at all levels
  • Good at spelling and grammar
  • An understanding in all Microsoft office packages
  • Good team player
  • Professional telephone manner and the ability to take messages effectively and efficiently
  • Ability to multi-task
  • Personable, but professional

Personal qualities

  • Professional
  • Due to the nature of the organisation it is essential that you are empathetic
  • Be able to work understanding the environment you are working within Requires confidentiality at all times
  • Motivated
  • Organisational skills
  • Positive attitude
  • Good interpersonal skills
  • Patience
  • Tolerance

Desired qualifications

GCSE in English.

Future prospects

Full time position

Things to consider

Long hours on a computer.

Working with families during an emotive time for them.

Enhanced DBS will need to be completed prior to employment (paid for by FSF).

The work of the centre can be sensitive and you need to be able to demonstrate professionalism and confidentiality at all times.

You are likely to be exposed to confidential client information on a daily basis. You must be mature enough to refrain from talking about anything you are working on to anyone not directly connected with the organisation.

About the employer

Foundations Supporting Families first opened in 2012. Based in Chatham and is situated in a large building located in the heart of Medway. Just 300 yards from Chatham Rail Station and a short walk from Chatham Bus Station. The centre provides a safe environment for children to see their parents, enabling families to maintain a relationship.




Paddock House

The Paddock



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Training provider


Applications for this apprenticeship are being processed by Davidson Training (UK) Ltd


Lorraine Bunyard +447951480169

  • Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Qualification
  • Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
  • You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)

Apprenticeship standard

Business administrator

Level 3 (A level)

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