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Apprentice Conveyancing/Business Administrator RIGHT CHOICE CONVEYANCING LTD

To provide effective administration support to Conveyancing Team(s). Strong oral & written communication skills. An energetic, enthusiastic, pro-active, problem-solving individual. Attention to detail. Must be comfortable using the phone, able to maintain a professional & customer service attitude. IT - familiarity with office basics is a must.

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Closing date: 09 Oct 2021

Apprenticeship summary

  • Annual wage

    £10,000.00

  • Working week

    Monday - Friday, 09:00 – 17:30, with an unpaid hour for lunch

    Total hours per week: 37.50

  • Expected duration

    13 months

  • Possible start date

    11 Oct 2021

  • Date posted

    24 Sep 2020

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001654655

  • Positions

    2 available

Duties to include:

  • Incoming and outgoing post collection/distribution
  • Opening new matter files on business systems
  • Assisting with initial administration work on matter files
  • Taking customer card payments on account
  • Issuing customer forms and assisting in their completion
  • Applying for searches
  • Using the Land Registry portal to obtain copy deeds
  • Managing own email account
  • Assisting with telephone answering where appropriate
  • General Admin duties including post, printing, scanning and photocopying
  • Providing ad hoc support to the team when needed
  • Perform any other duties appropriate to the role as may reasonably be required from time to time
  • Every member of staff is expected to show respect to their colleagues and to adhere to the model of equality and dignity at work; they are also expected to work cooperatively and to support all teams with which they have contact in achieving the Company’s objectives

Objectives:

  • Ensure correct procedures, process and sign-offs are followed
  • Ensure quality and accuracy of service is maintained
  • Build and maintain harmonious working relationships with colleagues, interact well
  • Key Performance Indicators
  • Positive contribution to workflow
  • Documents and systems up to date and quality process followed
  • Positive feedback from colleagues

Requirements and prospects

Desired skills

  • Basic IT skills suited to an office environment desired
  • English and maths grades 7-4/A–C desired

Essential person specifications

  • Organised and methodical
  • Good communication skills, both oral and written
  • Friendly personality, good telephone manner
  • Honest, professional attitude
  • Enthusiasm to learn/improve skills

Essential Company Core Competencies:

  • Adaptability
  • Collaboration
  • Communication
  • Compliance
  • Conflict Resolution
  • Initiative
  • Ownership
  • Quality & Productivity
  • Relationships
  • Reliability
  • Value Added

Personal qualities

  • Attention to detail (Essential)
  • Consideration (Desirable)
  • Continuous learning (Desirable)
  • Discernment/Judgment (Desirable)
  • Drive for results (Desirable)
  • Equality & diversity (Desirable)
  • Innovation (Desirable)
  • Negotiation (Desirable)
  • Organisational understanding (Desirable)
  • Planning & organising / Time management (Essential)
  • Problem solving (Desirable)
  • Professionalism (Essential)
  • Service (Desirable)

Desired qualifications

  • Minimum maths and English Grade 4/C or equivalent

If there are reasons why a candidate doesn’t have the above yet or can demonstrate the skills and personal qualities needed for the role then this is less important that the right person fit.

Future prospects

Permanent contract at the end of the term – ongoing supported career path for development and progression, which can include partially funded professional qualification (subject to length of service criteria)

Our salary structure is a starting figure of £10,000 rising to £12,000 from month 5, and then £14,000 from month 9 subject to satisfactory performance.

Things to consider

We offer a fixed term apprentice agreement, with a goal of the successful apprentice being converted to a permanent contract at the end of the term. There is a structured 4 month probationary process with regular reviews. We also offer a phased pay schedule for Apprentices; starting at NMW pa FTE, subject to satisfactory performance from month 5 this is increased to £12k pa and again, based on performance continuing to be satisfactory, a further increase to £14,000 pa from month 9. We have a comprehensive range of additional benefits on offer, open to all staff regardless of contract type, and these are outlined below for information.

  • 5 weeks’ holiday (pro rata in year 1) plus bank holidays
  • Free life assurance (4 x salary, post-probation)
  • Salary sacrifice contributory pension scheme subject to AE regulations
  • Salary sacrifice childcare voucher scheme
  • Free employee discount platform which includes high street stores, days out, healthcare and wellbeing
  • Free Employee Assistance Programme
  • Heavily discounted friends and family conveyancing services –up to 100% after qualifying service
  • Employee Referral Scheme – up to £1,500 introductory bonus can be achieved by employees for successfully introducing an employee to the firm
  • Eyecare Voucher Scheme
  • Free parking (subject to qualifying criteria)

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

We are a specialist law firm, focusing on residential conveyancing regulated by the Council for Licensed Conveyancers. We are an independent, owner/managed business with legal teams based in our Milton Keynes office. Unlike most law firms we choose to specialise in one area of work which means that our staff, systems and procedures are all designed around offering the absolute best conveyancing service for all our customers. Whether our client is a regular mover or a first time buyer venturing onto the property ladder, we’re ready to help them.

Employer

RIGHT CHOICE CONVEYANCING LTD

Address

Marlborough Court

Sunrise Parkway

Milton Keynes

MK14 6DY

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Training

Training provider

DAVIDSON TRAINING UK LIMITED

Applications for this apprenticeship are being processed by Davidson Training (UK) Ltd

Contact

LORRAINE BUNYARD 01508494660 lorrainebunyard@davidsontraining.com

  • Business Administrator level 3 standard
  • Full training will be given
  • On-the-job training will be delivered by the employer with the training provider support
  • Off-the-job training will be delivered by the training provider in partnership with the employer leading to a recognised Apprenticeship Standard as a Business Administrator Level 3
  • Functional Skills in English and maths at Level 2

Apprenticeship standard

Business administrator

Level 3 (A level)


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