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Apprentice Receptionist Obsidian Group

We are looking for a professional and approachable person for a Reception based apprenticeship. You will be working with other staff members on projects & learning about the day-to-day running of the business.

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Closing date: 11 Jul 2022

Apprenticeship summary

  • Weekly wage

    £173.08

  • Working week

    8.30am - 5.30pm, Days to be confirmed. (1 hour for lunch break each day)

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    25 Jul 2022

  • Date posted

    14 Sep 2020

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001651370

  • Positions

    1 available

Responsibilities and duties include:

  • Reception Services including greeting clients, managing meeting room bookings and answering the telephone on behalf of 40+ companies 
  • Customer Services 
  • Health & Safety including writing risk assessments, checking equipment & maintaining records 
  • Administration including archiving, updating records and document management using Microsoft 365.  To include creating and managing document storage, digitalising records and ensuring records up up-to-date 
  • Assisting with the preparation of meetings 
  • Assisting with events planning and running 
  • Adhoc administration as directed by our clients 
  • Assisting with internal meetings and minute taking 
  • Assisting with marketing as directed including writing blogs and proof-reading content 
  • Assisting with data input, including collating data for invoicing purposes

Requirements and prospects

Desired skills

  • Knowledge of Microsoft Applications including Word and Excel 
  • Confidence on the phone is desirable but not essential as training will be provided 

Personal qualities

  • High level of attention to detail 
  • Excellent verbal and written skills 
  • Able to work as part of a team 
  • Excellent time management and organisation skills 
  • Hard working 
  • Punctual and reliable  
  • Highly motivated and have the drive to succeed 
  • Positive and enthusiastic attitude 
  • Self-starter with the ability to work with minimum supervision 
  • Confident talking and liaising with clients as this will be part of your daily life at Obsidian 

Desired qualifications

  • None specified

Future prospects

  • Potential to become a permanent employee 

About the employer

There is no such thing as a standard company - every organisation is different. That's why Obsidian's experienced team begins by giving you freedom, without boundaries or limitations. We find out not just where you are now, but where you want to be, understanding your goals and creating cost-effective answers to your everyday business challenges.

Obsidian's inclusive approach to developing your business means that we can also provide all the benefits of a prestigious office environment without the overheads, a resource you can switch on and off, as and when you need it, short or long-term.

Employer

Obsidian Group

Address

Virtual Business Centre Obsidian Of

Chantry Court

Chester

CH1 4QN

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Training

Training provider

CHESHIRE COLLEGE SOUTH AND WEST

Applications for this apprenticeship are being processed by Cheshire College South and West

Contact

Sean Simpson 01270654654 sean.simpson@ccsw.ac.uk

Customer Service Practitioner Level 2 Apprnenticeship Standard:

  • The candidate will follow a Level 2 Apprenticeship programme and study towards a full Level 2 NVQ in Customer Service Standard 
  • This training will be structured and delivered by Cheshire College – South & West
  • If the candidate does not hold GCSE grades A-C (8-4) or equivalent, they will be required to complete a Level 1 Functional Skill in the relevant subject

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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