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Apprentice Barista - Hospitality Team Member INSOMNIA MARKET HARBOROUGH LTD

You’ll be responsible for serving customers and making up their orders. Your role is to make sure that customers enjoy their food and drink in a pleasant environment.

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Sunday, flexible between 8.00am to 6.00pm

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    03 Oct 2021

  • Date posted

    16 Sep 2020

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

  • Preparing the coffee shop ready for opening
  • Taking customer orders and payments
  • Grinding fresh coffee beans
  • Using Barista equipment
  • Preparing and serving sandwiches and cakes
  • Cleaning and tidying work areas, equipment and coffee machines
  • Creating displays of stock
  • Doing stock checks and ordering new stock
  • Cleaning and tidying the coffee shop before closing

Requirements and prospects

Desired skills

  • An outgoing personality
  • Excellent customer service skills
  • To work well under pressure
  • Attention to detail

Personal qualities

  • The ability to work well with others
  • Patience and the ability to remain calm in stressful situations
  • Sensitivity and understanding
  • The ability to use your initiative

Desired qualifications

GCSE grade D/3 or equivalent and above in maths and English

Future prospects

Potential Full time position on completion of apprenticeship.

Things to consider

Working hours, patterns and environment:

You’ll usually work on a shift pattern and may cover early morning and late afternoon opening hours.

You may also need to work some weekends and bank holidays.

The role can be physically demanding so you’ll need to be reasonably fit. The environment can be busy, hot and noisy.

About the employer

Welcome to Insomnia, Heaven in a cup.  We are a coffee shop situated in The Symington Building in the centre of Market Harborough. We are the first Insomnia branch to open in the UK.

Our philosophy is simple; you will get the best cup of coffee, in whichever format you choose, every time you visit our store. Our unique blend of Fairtrade premium coffee is specially roasted for us weekly. The shorter the time between roasting and serving, the fresher, smoother and fuller flavoured the taste.




The Symington Building

Adam & Eve Street

Market Harborough

LE16 7AG

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Training provider


Applications for this apprenticeship are being processed by North Warwickshire & South Leicestershire College

  • Hospitality Team Member Level 2 Barista pathway
  • Functional skills if required

All training will be work based with no college attendance unless the candidate needs to do Functional Skills.

Optional workshops can be attended to build on business skills. 

This is a standard at Level 2 and there will be an End Point assessment after month 12

This will consist of

  • Multiple Choice Test
  • Practical Observation
  • Business Project
  • Professional Discussion

To complete work based exit and Progression discussion with Training Assessor and mentor.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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