Technical Support Apprentice PURDICOM LIMITED

Fabulous opportunity to work with a forward thinking innovative company working at the forefront of new technology. Purdicom is a distributor of wireless and network security technology with a technical team that provides design and support for the company's range of wireless based products along with looking it's our own internal infrastructure.

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Closing date: 01 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    39.5 hours per week 9am to 6pm Monday to Thursday 9am to 5.30pm Friday

    Total hours per week: 39.50

  • Apprenticeship duration

    12 months

  • Possible start date

    03 Sep 2017

  • Date posted

    08 Dec 2016

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

The ideal candidate will have strong communication skills and work well as part of a team. They will support the team in its day to day operations, in particular, they would be responsible for:

  • Providing 1st line telephone support.
  • Demo kits resets.
  • Wireless survey planning services.

While no prior technical knowledge is necessary for this role the following traits would be advantageous:

  • Good telephone manner.
  • Good timekeeping skills.
  • Strong written and verbal communication skills.
  • Organised approach to work.
  • Interest in wireless technology.

Requirements and prospects

Desired skills

  • Strong written and verbal communication skills.
  • Good technical skills.
  • Computer literate.

Personal qualities

  • Good telephone manner.
  • Good timekeeping skills.
  • Organised approach to work.
  • Interest in wireless technology.

Qualifications required

GCSE's grade A*-C in English and Maths (or equivalent qualifications).

Future prospects

There is the possibility of a full time post upon completion of the apprenticeship.

Things to consider

The National Minimum Wage (NMW) for Apprentices is £3.40 from the 1st October 2016. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The Wage for Apprentices applies to both time spent on the job plus time spent training.

About the employer

Purdicom is an award winning distributor specialising in Wireless, Cloud & Security technologies. Purdicom is a dynamic & proactive value-add distributor with exceptional technical, sales & marketing support unlike any other. Its product portfolio is fitting for all Wireless, Cloud & Security scenarios ranging from Wi-Fi, Point to Point/Multipoint, Network Security, Mobile Device Management, Networking & more. Purdicom has become a recognised force within the UK IT industry spanning its wings throughout Europe, Middle East & Africa. Its vendors include Ruckus Wireless, Siklu, Cambium Networks, iboss Network Security & more. Learn more at




4 Woolley Barns

Mitchell Road



OX12 8TA

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Training provider

  • Level 3 Diploma in ICT
  • Key skills/Functional skills
  • Employment rights and responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider


Applications for this apprenticeship are being processed by City of Oxford College

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Closing date: 01 Sep 2017