Customer Service Apprenticeship Singh's Wine Stores

Singh's Wine Store require an apprentice to help conduct daily duties and assist customers.

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Closing date: 14 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    4.00pm - 9.00pm 5 nights a week

    Total hours per week: 25.00

  • Apprenticeship duration

    15 months

  • Possible start date

    25 Sep 2017

  • Date posted

    07 Dec 2016

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Assist in the day-to-day operation of the shop ensuring that it is trading effectively, and that customers are greeted
  • Process all sales transactions
  • Assist with carrying out stock takes as directed ensuring that these are completed accurately
  • Actively promote and present all products including advising customers on product suitability and care and use of products
  • Ensure high levels of product knowledge
  • Ensure the store is clean and tidy by carrying out regular housekeeping duties
  • Undertake additional tasks as directed by the shop owners

Requirements and prospects

Desired skills

  • Excellent communication skills
  • The ability to work as part of a team
  • Basic maths skills
  • Trustworthy and reliable
  • Self-motivated and able to work on own initiative
  • Articulate and a good communicator
  • Good communication skills (verbally and written)
  • Presentable

Personal qualities

  • A genuine interest in helping customers
  • A polite, thoughtful and friendly attitude
  • Friendly and helpful
  • Able to work in a team
  • Flexible in approach to work to meet the needs of the business
  • Patient

Qualifications required

Grade A* - C in Maths and English or equivalent are desirable, however all applications will be considered.

Future prospects

A fixed term contract for the duration of the apprenticeship.

Things to consider

This will include weekend work. Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.40 per hour from 1st October 2016. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

General convenience store and off-license.


Singh's Wine Stores


Quarry Lane

South Shields

NE34 7RD

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Training provider

Level 2 Diploma in Customer Service.

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by South Tyneside College


Nicola Watson

Before you apply

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Closing date: 14 Sep 2017