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IT Business Admin Apprentice ITECHNOLOGY BUSINESS SOLUTIONS LIMITED

Assist in the day to day operation of the business by answering all incoming telephone calls / emails and dealing with such requests in a timely and effective manner. You will also be expected to create and send customer invoicing, deal with all incoming and outgoing post as well as deal with other ad hoc office and daily business duties.

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday; 8:30 am - 5:30 pm.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    04 Oct 2021

  • Date posted

    28 Jan 2020

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001612103

  • Positions

    1 available

The job role will include but will not be limited to the following:

  • Invoice Production
  • Sending invoices to customers
  • Proof of delivery checks
  • Taking all incoming calls
  • Managing the daily call log
  • Debtor thanks
  • Dealing with inward / outward post
  • Catch all emails
  • Post office drop off /label creation
  • Tech room tidy
  • General office tidy 
  • Technician job sheet creation / admin / filing
  • All office filing

Requirements and prospects

Desired skills

  • Good communication skills
  • Good English
  • IT skills 

Personal qualities

  • Confidence

Desired qualifications

  • A-C/7-4 in maths and English

Future prospects

Progress further into the team.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

Based in Sheffield, South Yorkshire, we deliver forward thinking solutions, support services and product sales to businesses who thrive with us as their IT department.Our support team are determined, highly trained and experienced. We will support organisations through planning, purchasing, installation, networking and ongoing support.Our experienced developers are supported by a dedicated account manager. Our authorised dealership provides solutions from the world's acclaimed vendors including Microsoft, Apple, IBM, HP, Xerox and Epson. We provide comprehensive solutions to key online requirements including domain name management, professionally hosted email, web hosting, SEO, file transer, spam filtering and email marketing.

Employer

ITECHNOLOGY BUSINESS SOLUTIONS LIMITED

Address

278

Ecclesall Road

Sheffield

S11 8PE

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Training

Training provider

SHEFFIELD CITY COUNCIL

Applications for this apprenticeship are being processed by Lifelong Learning and Skills Service

Contact

Bill Hilton 0114 273 5769 Bill.Hilton@sheffield.gov.uk

  • Level 3 - Business Administrator standard
  • Functional Skills if required 

Apprenticeship standard

Business administrator

Level 3 (A level)


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