Business Administration Apprentice in the Human Resources Department

Fuller Smith & Turner Plc

The People Team are looking for an enthusiastic individual who wants to take the first step into a career in a HR or business environment. Here at Fuller’s we are committed to developing talented and passionate individuals who feel a sense of belonging at Fuller’s, with real opportunities to build a career.

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Closing date: 23 Jan 2017

Apprenticeship summary

Weekly wage


Working week

Monday - Friday 0900 - 1700

Total hours per week: 40.00

Apprenticeship duration

12 months

Possible start date

30 Jan 2017

Date posted

28 Nov 2016

Apprenticeship level

Intermediate Level Apprenticeship

Reference number



1 available

The successful candidates will be expected to work closely with colleagues across the whole business and show self-motivation, confidentiality and professionalism at all times. They must have a commitment to their own personal development and a genuine desire to work in a fast paced role with a range of generalist HR duties.

  • You’ll get to grips with an in house HR and payroll system, learning key skills in data management and the importance of maintaining up to date employee records.
  • As the first point of contact for many email and telephone queries, you’ll develop strong customer service and communication skills whilst meeting people from a range of roles across the business.
  • The People Team hold a range of events over the year and you’ll be key in supporting in their preparation and administration.
  • You’ll also get to attend an induction event in your first few months.
  • There will be a strong element of administrative work, from owning the production of monthly reports to looking after our intranet and expenses pages – you will have excellent organisational skills by the end of the apprenticeship.
  • You’ll support in a range of HR meetings; taking notes, contributing ideas and learning about the challenges of a busy People Department.
  • There will also be a chance to participate in a range of ad hoc tasks, and you’ll be encouraged to identify any areas you’d like to gain more experience in.

Requirements and prospects

Desired skills

  • Willing to learn effective business support skills.
  • Able to communicate effectively.
  • Capable of working to deadlines, learning to work to competing deadlines.
  • Able to work as part of a team.
  • Able to work on own initiative.
  • Accuracy and attention to detail.
  • Able to follow procedures and instructions.

Personal qualities

  • Keen to learn new skills.
  • Keen to take on new responsibilities.
  • Able to respect confidentiality.

Qualifications required

  • Minimum 3 GCSE at A* - C, (or Equivalent) including Maths and English, or proven skills in workplace Numeracy and Literacy. 
  • Ability to use Microsoft Office applications such as word.
  • Ability to use email and the Internet.
  • Ability to learn how to use in-house computerised systems.

Future prospects

This position could lead to a career in HR, business administration, recruitment, training etc.

About the employer

Fuller’s has been a part of the Thames riverside since 1845, brewing from the Griffin Brewery in Chiswick, West London. We are London’s last remaining traditional family brewery and are well known for our outstanding, delicious beers and welcoming, friendly pubs. Fuller’s is a truly unique place to work. Our teams have told us that they work here because they feel proud to work in a fun environment where they can make an impact. They also feel a sense of belonging at Fuller’s, with real opportunities to build a career.


Fuller Smith & Turner Plc


Griffin Brewery

Chiswick Lane South


W4 2QB

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Training provider

  • NVQ Level 2 in Business Administration.
  • Transferable skills in Maths and English.
  • Employee Rights and Responsibilities.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by West Thames College

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Closing date: 23 Jan 2017