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Customer Service Apprenticeship Uks Group Limited

In general, your role would be Accounts Administration. You are responsible for receiving and verifying billing and requisitions for goods and services. They also ensure that accounts receivable and payable are taken care of in a timely manner. They often have to contact clients and vendors to achieve these tasks.

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Closing date: 25 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9am till 5pm Monday to Friday

    Total hours per week: 40.00

  • Expected duration

    16 months

  • Possible start date

    08 Nov 2021

  • Date posted

    15 Oct 2019

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • Making telephone calls daily
  • Maintaining company KPIs
  • Processing customer enquiries
  • Chasing construction developments
  • Communicating clearly over phone and email

Requirements and prospects

Desired skills

  • Punctual
  • Organised
  • Good telephone manner
  • Understand the importance of prioritising your workload

Personal qualities

  • Enthusiasm
  • Time-keeping skills

Desired qualifications

5 GCSEs or equivalent grade 4/C or above, but all qualifications can be considered.

Future prospects

Full-time position within the company.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW):

About the employer

UKS Group are one of the oldest yet fastest expanding companies covering the whole of the UK specialising in every type of underfloor heating/cooling system and screed finish, delivered individually or as a combined flooring solution. Underfloor heating and floor screeding specialists UKS Group.

During initial consultation, our technically trained staff will endeavour to establish which solution best suits your needs. Once the Screed/Underfloor Heating system you require is identified and agreed upon, our highly skilled installers ensure that the practical application matches your identified specification. Thus, ensuring the installation delivers the expected performance and durability.


Uks Group Limited



Dixon Road



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Training provider

Reflections Training Academy

Applications for this apprenticeship are being processed by Reflections Training Academy


Ellie Stone 01179221440

  • Customer service practitioner Level 2
  • Functional Skills if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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