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Admin/Reception Apprentice Best Health Clinics

We are looking for an admin apprentice for clinic and reception cover.

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Closing date: 06 Feb 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Thursday 9am-5pm Friday 9am to 1pm

    Total hours per week: 32.00

  • Expected duration

    12 months

  • Possible start date

    07 Feb 2022

  • Date posted

    29 Aug 2019

  • Apprenticeship level


  • Reference number


  • Positions

    2 available

Duties to include:

  • Answering phones- reception cover
  • Booking appointments
  • Greeting patients
  • Working with our doctors/dentist/nurse/hygienist
  • Ordering stock/ supplies
  • Keeping doctors' room stocked
  • Helping to keep practice CQC compliant
  • Keeping a record of invoices
  • Writing emails to other suppliers and to patients
  • General admins tasks: filling, printing, photocopying
  • Liaising with graphic designer for production of marketing
  • material
  • Posting on social media
  • Showing clients for room rentals/ booking room rental slots
  • Taking payments and end of day banking
  • Completing checklists
  • Light cleaning duties

Requirements and prospects

Desired skills

  • Computer literate (word, power point, email, excel,)
  •  Awareness of social media and how to use
  •  Organised
  •  Good Communication skills (oral and written)
  •  Teamwork
  •  Use of initiative
  • Good time management skills
  • Ability to prioritise task

Personal qualities

We would like someone to join our friendly and welcoming
team who is:

  • Well presented
  • Organised
  • Has a respectful, welcoming and polite manner
  • Willing to learn
  • Proactive and willing to contribute to development of the practice
  • Friendly
  • Flexible
  • Adaptable
  • Punctual
  • Positive attitude

Desired qualifications

GCSE / Entry level.

Future prospects

Potential for permanent admin/reception role after completion.

Things to consider

About the employer

  • We welcome you in a caring, relaxed and professional environment, where we use the most up to date techniques and materials for private work
  • We take patient confidentiality & trust seriously, so we ensure your concerns or comments are addressed with respect
  • We pride ourselves on performing the very best standard ofdental/medical work at all times so you can walk away feeling satisfied with your treatment
  • We’re clear with our costs from the outset, and waive any cancellation charges where 48 hours notice has been given


Best Health Clinics



Billet Lane


RM11 1XA

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Training provider


Applications for this apprenticeship are being processed by Specialist Trade Courses


Luke Reinbach 07849 806 033

Working towards completing the Business Administration L2 our delivery plan will include

  • Workplace Visit: Assessment - Your Assessor will visit you in the workplace to conduct observations of you carrying out your normal day to day tasks. This task will have been agreed with you previously and will relate to the required assessment criteria of your qualification. This can take up to 3 hours, dependent on the evidence being produced during the observation
  • Workplace Visit: Review - This is a vital part of your apprenticeship and gives everyone involved an opportunity to take an in depth look at your current progress. It is also a chance for you to discuss any issues or concerns, as well as an opportunity to plan future work tasks to meet with the requirements of your qualification. It is imperative all parties are involved in this process to ensure you have the best support for success. Your review will typically take 1 hour to complete
  • Remote Assessment - This will consist of either a remote assessment of your portfolio where you can expect feedback on your work and planning for progression, or a recorded discussion to gather more evidence for your portfolio – as it is remote, this type of assessment is carried out via telephone. Remote assessments are an efficient way of gathering evidence while minimising the impact of time away from your day to day work. They will be planned with your assessor and will take approximately 45 minutes
  • Classroom Sessions - These sessions will be delivered by your Assessor in the classroom and will cover specialist knowledge or theory as required within your qualification. These sessions are not to be missed as they form the basis of the knowledge required to successfully complete your apprenticeship. These sessions will take place from 9am to 4pm
  • Functional Skills - if you are required to attain functional skills as part of your framework your Assessor may deliver some elements during workplace visits. Exam preparation and testing will be carried out during classroom sessions at your centre. These classroom sessions will be planned with your assessor and will take 4 hours with exam time factored in
  • Internal Quality Assurance - During your apprenticeship your portfolio will be checked by our dedicated Internal Quality Assurers (IQAs). They will be looking at the evidence gathered and ensuring that your Assessor is making fair and accurate assessments of your work. This internal quality assurance is carried out across all qualifications to ensure consistent, honest and fair assessments for all our apprentices


Apprenticeship framework

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