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Client Relations Apprentice LEARNING AND DEVELOPMENT BUREAU LTD

The Bureau is currently looking for friendly and reliable individuals to provide telephone and admin support for our Chatham office. You will be receiving and making calls, receiving mails, and other admin functions. Our office is based in Chatham (ME5 7DX) and ideally, you will be expected to be living around Medway towns.

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Closing date: 01 Oct 2021

Apprenticeship summary

  • Weekly wage

    £129.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday

    Total hours per week: 30.00

  • Expected duration

    52 weeks

  • Possible start date

    11 Oct 2021

  • Date posted

    27 Jun 2019

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001550248

  • Positions

    2 available

The Learning and Development Bureau is currently looking for friendly and reliable individuals to provide telephone and admin support for our course marketing team.

  • You will be receiving and making calls
  • Receiving mails, and other admin functions.

You must have good listening and speaking skills, be persuasive, friendly and courteous. Good telephone manner is required. You must also have basic literacy and numeracy skills. Our office is based in Chatham (ME5 7DX) and ideally, you will be expected to be living around Chatham and surrounding areas or in Medway towns.


Requirements and prospects

Desired skills

  • Excellent Time Management Skills;
  • Good Communication and Customer Service Skills;
  • Knowledge of Microsoft Office and basic IT;
  • Strong Record Keeping Skills;

Personal qualities

  • Strong Attention to Detail; 
  • Ability to Handle Confidential Information; 

Desired qualifications

You must also have basic literacy and numeracy skills. Preferably a GCSE

Future prospects

Progression to level 3 and office adminstrator


About the employer

The Learning and Development Bureau offers a wide range of creative career development courses and allied educational services that are carefully designed to deliver up-to-date and excellent contents to the public.  The Bureau prides itself in the quality of courses and educational programmes both in contents, title and delivery. The programmes run are relevant, up to date and modernized.  The goal is to maximize educational opportunities through robust learning methodologies and provision of career-focused programmes and research.

Employer

LEARNING AND DEVELOPMENT BUREAU LTD

Address

Unit 15

105

Hopewell Business Centre, Hopewell Drive

Chatham

ME5 7DX

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Training

Training provider

Learning and Development Bureau

Applications for this apprenticeship are being processed by Learning and Development Bureau

Contact

Jacqueline Demontague 01634540669 j.demontague@learninganddevelopmentbureau.org.uk

Level 2 Customer Service Practitioner

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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