Apprentice Social Media and Digital Marketing Assistant FRICTION FREE SHAVING LTD

You will be joining a truly inspirational team, assisting with the day to day running and managing their Social Media and Digital marketing campaigns. A great time to join this company!

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9-5

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    02 Sep 2016

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    3 available

The Role Day to Day


  • To be the first point of contact for our members during the week
  • To keep our customers happy with quick, smart responses over email, social media and on the phone
  • To constantly monitor our social media platforms – Facebook, Twitter, Instagram – and reply to questions, queries and comments in a timely manner
  • To escalate issues as appropriate within the team
  • To be the eyes and ears on the ground – making sure that customers’ feedback as well as their own ideas and suggestions get fed into the wider team to make improvements to their products, website and service 

Requirements and prospects

Desired skills

Be able to work on their own initiative


  • Demonstrate practical knowledge and problem-solving strategies
  • Maintain focus under high pressure situations
  • Have high quality inter-personal skills
  • Have sensitivity to the different levels of expertise amongst client users
  • Keep abreast of new developments in software and hardware
  • An ability for self directed

Personal qualities

  • Their ideal candidate will be able to exhibit the following qualities:
  • Loves helping people
  • Has excellent written and verbal communication skills – Native-level fluency in English is an absolute must
  • Is extremely comfortable with technology and the web
  • Is courteous, polite and patient
  • Is interested in women’s shaving and beauty industry / female beauty products
  • Has an eye for details, likes to do things right first time, enjoys solving peoples problems
  • Enjoys ‘mucking in’ and doing whatever is needed in the business at the time (a ‘start up’ mentality)
  • Is trustworthy to represent the brand to our customers on public platforms

Qualifications required

Ideally 5 GCSE Grades (C and above) or equivalent, including Maths and English

Future prospects

Prospects are truly outstanding. They are looking for a full time member of an ever growing team. This would provide the perfect springboard to an exciting and satisfying career with Social Media and Digital Marketing. There's great mentoring within this company and you'll be treated like one of the family.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

They're a high growth start-up and the UK’s first ever female monthly razor subscription service ( They're the UK #1 in our space and recently raised £150k investment through a crowdfunding campaign which has enabled them to grow from just 150 customers in March to nearly 5000 now. They have big ambitions and their ability to deliver on those plans will come down to keeping our members happy – and that’s where you come in! They have been featured in the Times, Vogue, Glamour, the Sun, and the Stylist Magazine and are going places




3-4 Heritage Park

Hayes Way


WS11 7LT

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Training provider

As well as receiving exceptional in house training you will also receive industry leading training from New Horizons. You will be working towards an Advanced Apprenticeship in Social Media and Digital Marketing. This will involve the following; Principles of Social Media within A Business Principles of Keywords Optimisation Social Networking Management of Business Using Collaborative Technologies CIW Internet Business Foundations CIW Site Development Foundations You will also work towards any Functional Skills required

Apprenticeship framework

Social Media and Digital Marketing

Training provider


Applications for this apprenticeship are being processed by New Horizons (Uk) Ltd


satnam gill 0121 796 0565

Before you apply

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Closing date: 30 Sep 2017