Apprentice General Assistant Wykeham Tea Room & Gifts

Are you passionate about customer service with food and drink? Would you like a career as a general assistant in a café? This is an existing opportunity to learn all areas of this business and work towards a role in a busy café delivering excellent customer service.

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Closing date: 30 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    5 days will include weekend work

    Total hours per week: 37.50

  • Apprenticeship duration

    14 months

  • Possible start date

    20 Sep 2017

  • Date posted

    07 Oct 2016

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Contribute to meeting high standards of customer care
  • Greeting customers, talking orders and serving food and drink to tables, preparing bills and taking payments
  • Contribute to the cleanliness of all areas and assisting with cleaning and preparing of areas for service
  • Dealing with customer enquiries and giving accurate information in a professional manner
  • Undertaking duties in all areas of the business as required

Requirements and prospects

Desired skills

  • Able to work as a team
  • Excellent customer service skills
  • Ability to multi-task
  • Use own initiative

Personal qualities

  • Polite manner
  • Good attention to detail
  • Patience
  • Good personal hygiene

Qualifications required

Maths and English GCSE would be an advantage

Future prospects

Permanent position on completion of apprenticeship

About the employer

The Wykeham Tea Rooms has been a popular haunt for many years. Jayne Tweddell has been running the Tearooms since early 2012 and offers a wonderful selection of home baked cakes, savouries and desserts including many gluten free choices. The Tearooms’ has a relaxed, friendly atmosphere and together with the sheltered garden at the rear it is the perfect place for a light lunch or morning coffee or afternoon tea.


Wykeham Tea Room & Gifts


Unit 7

Farfield Business Park

Main Road


YO13 9QB

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Training provider

  • Level 2 Hospitality Services
  • Personal Learning and Thinking Skills
  • Employee Rights and Responsibilities
  • If necessary, Functional Skills in English and Maths

Apprenticeship framework


Training provider


Applications for this apprenticeship are being processed by Tyro Training Ltd


Lucy Adens 01723 580072

Before you apply

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Closing date: 30 Aug 2017