Bar and Waiting Apprentice - Miller & Carter - Coventry Mitchells & Butlers Lease Co Ltd

Mitchells & Butlers, one of the UKs largest restaurant, pub and bar businesses, want you to join them. If you are looking for a Bar & Waiting Apprenticeship and have a passion to work in Hospitality - look no further. Join our team at the Miller &a

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Nov 2017

Apprenticeship summary

  • Weekly wage

    £168.00

  • Working week

    30 Hrs + p/w Incl. Evenings, Weekends & Bank H

    Total hours per week: 30.00

  • Apprenticeship duration

    15 months

  • Possible start date

    01 Dec 2017

  • Date posted

    5 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC091064252

  • Positions

    1 available

A Fantastic Opportunity

Apprentices have the unique opportunity to develop their Hospitality skills and knowledge, throughout a 12 month structured training programme, whilst taking on an entry level, full time position, at the Miller & Carter.

With our Bar and Waiting Apprenticeship you will achieve a Level 2 in Food and Beverage Service or Level 2 in Food Service if you’re under 18.You will receive training to enhance your communication and service skills to become a valuable team member delivering the best customer service.
So from serving our regulars at the bar to making sure your workplace is running safely and smoothly, you will be covered!

Job Purpose:

To deliver great guest service and work well with the team to create a friendly, warm and welcoming environment with the key aim ensuring our guests revisit us and recommend us to their family and friends.

Responsibilities included in this role:
• Give customers a positive impression of yourself and your organisation
• Greeting and seating guests
• Working effectively as part of a Hospitality team
• Keeping the workplace hygienic and safe by undertaking various cleaning tasks Running food from the kitchen
• Learning from more experienced Team Members how to work/run a busy section
• Listening and taking instruction from others in busy periods
• Serving food at the table
• Serving alcoholic (over 18’s only) and soft drinks
• Keeping up to date with new products, menus and promotions
• Adhere to company policies and licensing laws
• Getting involved with the team and contribute at all team meetings
• Carrying out instructions as given by Management and Head Office

Wages:
16-17 years old - £4.00 an hour
18-20 years old - £5.00 an hour
21+ years old - £6.00 an hour


Requirements and prospects

Desired skills

• Pride in delivering excellent customer service
• Good teamwork ethic
• Strong communication skills and listening skills
• The ability to work under pressure in a fast-paced environment
• Organised multitasker
• Ability to follow instruction and work well in a team

Personal qualities

• Keen to develop your skills in the Hospitality sector
• An enthusiasm to learn
• A smart and tidy appearance
• Ability to seek assistance when dealing with demanding customers
• High standards of cleanliness and hygiene
• A flexibility to work weekends, evenings and holidays – this is a MUST in any Hospitality role

Qualifications required

• No previous qualifications required.

Future prospects

Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

About the employer

You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.

Employer

Mitchells & Butlers Lease Co Ltd

Address

Kenpas Highway

Coventry

CV3 6PB

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Training provider

  • Hospitality Team Member Apprenticeship - Food and Beverage Service
  • Functional Skills in Maths
  • Functional Skills in English
  • Functional Skills in ICT.

Apprenticeship framework

Hospitality

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

Theo McKenzie-Crosdale


Employer's Application Instructions

Click on the link to apply!


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Nov 2017