Software Support Apprentice VWS SOFTWARE SOLUTIONS LIMITED

Baltic Training Services and VWS Software are excited to be recruiting for an Apprentice Software Support Engineer to join their dynamic team based in Liverpool.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Nov 2017

Apprenticeship summary

  • Weekly wage

    £132.00

  • Working week

    Monday to Friday

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Dec 2017

  • Date posted

    6 days ago

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001320970

  • Positions

    1 available

  • Providing desktop software and mobile app support
  • Remotely diagnosing, fault finding, troubleshooting, documenting & resolving software & system issues using given tools (Freshdesk, Jira, MS SQL, Teamviewer, SOTI Mobicontrol)
  • Escalating issues as necessary to senior levels
  • Maintaining software documentation including user guides and release notes

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Knowledge of Microsoft SQL Server / T-SQL language
  • Knowledge of windows server, networking and mobile client / Android apps
  • A knowledge of waste management and recycling could be beneficial

Personal qualities

  • Ability to manage and prioritise own workload, with strong organisational skills.
  • Customer service experience and/or Software support experience
  • Drive and determination to explore new technologies
  • Enthusiastic and professional attitude

Qualifications required

  • Grade C or above in English Language and Maths

Future prospects

Upon completion of the programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

About the employer

VWS Software create weighing systems that are highly regarded for accuracy and reliability. Their systems are used in a range of sectors from local authorities and private waste management operators to highways, haulage and quarrying companies. They also work with large vehicle manufactures such as Dennis Eagle to create bespoke solutions.

Employer

VWS SOFTWARE SOLUTIONS LIMITED

Address

23

Goodlass Road

Liverpool

L24 9HJ

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Training provider

  • Level 3 Advanced Apprenticeship in Software Development 
  • Level 3 Diploma in ICT Professional Competence
  • Level 3 Advanced Diploma in Systems and Principles
  • Level 2 Functional Skills (English, Maths and ICT)

Apprenticeship standard

Digital Industries > Software Development Technician

Training provider

BALTIC TRAINING SERVICES LIMITED

Applications for this apprenticeship are being processed by Baltic Training Services Limited

Contact

Keely Madgin 01325731053 keely.madgin@baltictraining.com


Employer's Application Instructions

Please follow the link to apply.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Nov 2017