Pharmacy Assistant Apprentice Good Hope Hospital Nhs Trust

Excellent opportunity to gain essential skills working for a highly motivated team within a very busy pharmacy department within the NHS. You will receive on-the-job skills training and a nationally recognised qualification.

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Closing date: 03 Nov 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    35 hours per week. The Trust operates a 7 day working policy. The hours will include weekend, late night and bank holiday working on a rotational basis

    Total hours per week: 35.00

  • Apprenticeship duration

    13 months

  • Possible start date

    10 Nov 2017

  • Date posted

    09 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

  • To answer the telephone and take messages.
  • To participate in the topping up service and ensure the ward has adequate stocks of medicines.
  • To respond to visitors to the department (nurses, porters, drivers, etc.) and take in requisitions, deliveries etc. and process the request/via the Pharmacy tracking system
  • To carry out to the point of checking, routine dispensing and supply of pharmaceuticals for wards and departments under the supervision of pharmacists and technicians, following the correct dispensing procedures.
  • To label medicines using the pharmacy computer system
  • To undertake basic clerical duties as required including photocopying.
  • To maintain records either manual or computerised. These are kept in a clearly defined filing system which is maintained, allowing easy access for other users.
  • To make deliveries of medicines to trust wards or departments, including cytotoxics and controlled drugs or stationary
  • To monitor correct storage conditions of drugs in the Pharmacy and at ward level and report when out of stated range.
  • To collect prescriptions or requisitions from wards or departments, sometimes including drugs but not controlled drugs.
  • To maintain a clean and tidy working area
  • To rotate goods checking expiry dates and reporting on any short dated or expired stock.
  • To check stock levels reporting any discrepancies.
  • To receive goods into the department, unpack and check delivery against delivery note, order or requisition.
  • To put goods away in the correct location, checking computer records to ascertain the correct location if appropriate.
  • To maintain the correct level of stock requirements for the area (mainly disposables).
  • To dispose of waste in the correct manner and make sure that any special waste is stored correctly.
  • To maintain a safe standard of work according to the requirements of the Human Medicines Regulations 2012 , the Health & Safety at Work Act and the COSHH Regulations.
  • To participate in the department’s Bank Holiday, Saturday Sunday and late night rotas.
  • To undertake any other duties as may be required within the nature and grade of the post. 
  • Stores/Distribution
  • Pack goods to be returned to supplier and ensure all relevant documentation is completed.
  • To take goods off the shelf according to orders, picking list or prepared labels.
  • Use bar coder or set computer programs to record issues of stocks to wards or departments according to the procedure.
  • Empty the ward boxes and sort the returns according to the procedure.
  • To use a computer to send prepared orders to the wholesaler and to transfer stock between locations
  • To sort returned drugs according to the procedure.
  • To assemble all orders for wards/departments together sealing in a bag for distribution to wards/departments
  • Pre-packing UnitTo assemble kits and boxes according to specified lists.
  • To maintain and supply emergency boxes and kits to pharmacy departments.
  • To assemble and pack containers of medicines for ward use and over-label purchased pre-packs for issue to wards.

Requirements and prospects

Desired skills

  • Good verbal and written communication
  • Computer skills –use of Microsoft office,word and excel 
  • Excellent numeracy and accuracy required as will be required to calculate medicinal dosages 
  • Previous team working experience 
  • Previous customer care experience

Personal qualities

  • Punctual, honest and trustworthy.
  • Must be positively motivated and enthusiastic to do well with a willingness to undertake routine repetitive work.
  • Must be reliable and flexible.
  • Must be able to follow instructions as will be required to work to strict protocols and procedures.

Qualifications required

GCSE Maths, English and Science grade B and four other subjects at C or above. (or equivalents)

Future prospects

On completion of the one year apprenticeship there will be opportunity to apply and to progress to a student position within pharmacy in order to continue to study a follow on NVQ level 3 in Pharmacy services to train to become a Registered Pharmacy technician. There would also be the ability to apply for permanent positions within hospital pharmacy departments across the region as there are always vacancies for both Pharmacy assistants and Senior Pharmacy assistants on any of the three hospital sites. With the qualification gained you will be able to work within community pharmacies as well.

Things to consider

Some lifting will be required when working in the Pharmacy Stores areas. (up to 13kg) dispensing will require long periods of standing and walking to collect items for dispensing. Whilst working on wards candidates will be required to bend and lift items whilst checking stock in cupboards. Sometimes work can be pressurised as with all NHS organisations however this is an opportunity to gain considerable experience in a very busy hospital pharmacy. DBS check will be required Will be required to provide photograph ID on appointment.

About the employer

The Heart of England Foundation Trust is an NHS organisation operating on three hospital sites, Heartlands hospital, Solihull hospital and Good Hope Hospital where the successful candidates would be based.


Good Hope Hospital Nhs Trust


Rectory Road

B75 7RR

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Training provider

Upon completion of this qualification, you will hold:

  • Level 2 NVQ Certificate in Pharmacy Service Skills (QCF)
  • Level 2 Certificate in Pharmaceutical Science (QCF)
  • Functional Skills: Maths Level 1, English Level 1
  • Personal Learning and Thinking Skills (PLTS)
  • Employee rights and responsibilities (ERR)

Apprenticeship framework

Health Pharmacy Services

Training provider


Applications for this apprenticeship are being processed by Walsall College - Wisemore Campus


Emma Worth 01922 688638

Other information

DBS check will be required
Will be required to provide photograph ID on appointment.

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

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Closing date: 03 Nov 2017