Business Administration Apprentice Wealden District Council

Wealden District Council seeks 4 motivated and committed individuals looking to gain rich experience and robust training in a local government environment. You will shadow, learn from, and provide support to, a team of officers and you will be supported through comprehensive workplace training and induction.

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Closing date: 25 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday – Friday, 8.30am to 5pm

    Total hours per week: 37.00

  • Apprenticeship duration

    13 months

  • Possible start date

    02 Jan 2018

  • Date posted

    03 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    4 available

This is a fantastic opportunity to start a career in business administration.

You will shadow, learn from and receive appropriate training in order to provide administrative support to a team, in one of the following areas:

  • Housing
  • Digital Services
  • Audit and Investigation
  • Business Services and Finance

The key tasks will include:

  • General administrative tasks, such as photocopying, processing mail, scanning documents, maintaining filing systems and updating office records.
  • Using Microsoft applications such as Outlook, Word, Excel and other bespoke software relevant to the service area you work in.
  • Answering the telephone and liaising with staff, clients, other agencies and members of the public to assist in the delivery and provision of services.
  • Accurately inputting and processing data from databases and spreadsheets.
  • Assisting with meetings where applicable, making arrangements for the meeting to take place, taking minutes and distributing accurate records of meetings.
  • Managing and improving your performance in a business environment.
  • Working and communicating effectively in a business environment.

Requirements and prospects

Desired skills

The essential skills for the role include:

  • Good written and oral communication skills.
  • Confidence to speak on the phone and respond to members of the public.
  • Ability to check for accuracy and give attention to detail.
  • Ability to think creatively with regard to problem solving.
  • Good organisational skills, able to organise self to work to deadlines and meet service standards.
  • Knowledge and/or experience of using computers and the Internet.

The desirable skills for the role include:

  • Interest in local government and knowledge of local authority functions.
  • Ability to research, interpret and convey complex information and processes using appropriate data sources with regard to national legislation.
  • Good numerical skills to analyse statistical information.
  • Understanding that you will be working in a customer focused service.
  • Knowledge and/or experience of using MS Word & Excel.

Personal qualities


  • Willing to work flexibly and supportively within a team, and on own initiative
  • Smart appearance and professional manner


  • Focused on learning and making a difference to the public

Qualifications required

There are no essential qualifications for the role however all candidates will be required to sit initial assessments in Maths, English and ICT.

It is desirable that applicants have GCSEs (or equivalent) at grade C (now grade 4) or above in Maths and English.

Future prospects

Your Business Administration apprenticeship will give you the knowledge, skills, experience and confidence you need to work effectively in the areas you have trained in. Towards the end of your apprenticeship we will provide you with the support to progress into employment, education or further training, and there may be the opportunity to continue working for Wealden District Council.

Things to consider

The benefits include: -Transport allowance up to a maximum of £2,000 -Employee benefit scheme offering a range of discounts and salary -sacrifice schemes -Flexitime -Discounted leisure centre membership. -Career average salary pension scheme All successful candidates will be required to undergo a Basic Criminal Record Disclosure. There will be an assessment day on Wednesday 8 November 2017. All shortlisted applicants will need to attend. Afterwards interviews will be held on 14 and 16 November 2017. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Wealden District Council is a local authority, and we are responsible for the following areas in the District; • Housing • Planning • Public health and community services • Local and national elections • Waste collection and recycling • Financial services team is responsible for collecting Council Tax, Business Tax, and paying housing and other benefits. The District covers an area of 323 square miles. It is the largest district in East Sussex, and is home to some 148,900 people. Half the population live in five main towns: Crowborough, Hailsham, Heathfield, Polegate and Uckfield. The rest live in villages and hamlets in some of the most attractive countryside in the South of England. As one of the biggest employers in the District, we provide a first class work environment where apprentices learn not only the basics like timekeeping and IT, but the hard stuff like managing different expectations and working in a team to meet performance targets. Our apprentices bring real benefits to the Council as well as the apprentices themselves. Wealden’s vision for 2015 – 2019 involves continued work with our partners to support: • Sustainable economic growth and sound financial management • Engaged, resilient, active communities • Access to suitable housing, local jobs, services, facilities and leisure opportunities We will also: • Protect and enhance Wealden's unique rural character and distinctive, high quality natural and historic environment • Promote the countryside as a sustainable resource for recreation, tourism and other rural enterprise • Work with partners to regenerate our diverse market towns, creating jobs, attracting investment and bringing in wealth • Support our local businesses and entrepreneurs • Generate sustainable sources of income to reinvest in local priorities • Manage growth to meet future needs • Provide more homes that local people can afford, maintaining a balance between our rural settlements and market towns • Help improve connectivity and access to services for all our communities Wealden District Council was created from the merger of Uckfield Urban District Council and Hailsham Rural District Council in 1974. In 2014 we celebrated 40 years of providing excellent service to our community.


Wealden District Council


Council Offices

Vicarage Lane


BN27 2AX

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Training provider

  • City and Guilds Level 2 Diploma in Business and Administration
  • Functional Skills Level 1 in Maths, English, and ICT (exempt if already have GCSE equivalent C+ grade)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Sussex Downs College


Katie Parris 030 300 39871

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Closing date: 25 Oct 2017