Administration Apprentice DTW Installations

This is a business administration position which will, you will be filing, photocopying, scanning, dealing with incoming and outgoing mail, also dealing with diary management, answering incoming calls and emails Working with the kitchen planning system, managing employee’s holidays and working with Word and Excel

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Closing date: 31 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week


    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    06 Nov 2017

  • Date posted

    27 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Filing, Photocopying/scanning
  • Dealing with incoming mail and outgoing mail
  • Dealing with Diary Management
  • Customer service
  • Answering incoming calls, dealing with incoming emails
  • Producing Job sheets
  • Booking accommodation
  • Letter Writing
  • Working with In House system
  • Working with word documents
  • Working with excel spreadsheets
  • Managing employee’s holidays
  • Working with vehicle tracking system
  • Working with kitchen planning system

Requirements and prospects

Desired skills

  • Good Communication skills
  • Excellent Customer Service
  • Good IT Skills
  • Polite
  • Team Player 

Personal qualities

  • Polite 
  • Reliable
  • Professional 
  • Hard working 

Qualifications required

  • GCSE Grade C or above in Maths and English or equivalent 

Future prospects

Development and progression within the company is a possibility for the right candidate.

Things to consider

The candidate must be able to commit to completing an apprenticeship whilst fulfilling the job role.

About the employer

DTW Installations specialises in Kitchens, Electrical, Plumbing, Gas and Tiling.


DTW Installations


Scout Hall

Lyndhurst Road



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Training provider

  • The successful candidate will undertake the Customer Service Practitioner apprenticeship standard at level 2 and will also undertake a level 2 diploma in Customer Service alongside this;
  • Functional Skills in Maths and English will also be required but this is dependant on GCSE results or equivalent.

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by National Business College


Amanda Swift 01484430433

Before you apply

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Closing date: 31 Oct 2017