Business Administration Apprenticeship TRUST SALES AND LETTINGS LTD

To carry out general Business Administration duties which include dealing with customers on a daily basis, keeping company information up to date and using the telephones.

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Closing date: 16 Nov 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    15 months

  • Possible start date

    23 Nov 2017

  • Date posted

    27 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


  • Answering phone calls and taking messages
  • Dealing with clients face to face and via the phone/email 
  • Dealing with client information 
  • Dealing with invoices, personal information, client queries and filing them correctly
  • Transferring and updating existing customer and supplier data 
  • Using basic Microsoft packages

Requirements and prospects

Desired skills

  • Willingness to learn
  • Ability to work alone and using own initiative 
  • Responsible and reliable as busy small business 
  • Resilient 
  • Ability to communicate effectively and efficiently 
  • Good people skills and communication skills

Personal qualities

  • Well groomed
  • Confident
  • Outgoing
  • Hard working
  • Organised

Qualifications required

  • Grade C or above in GCSE Maths and English.

Future prospects

Possibility in a permanent position upon the completion of the apprenticeship.

Things to consider

ITEC NORTH EAST are working on behalf of this company. DO NOT CONTACT THE COMPANY DIRECT, If you have any queries please contact Itec North East on the contact details provided.

About the employer

We at Trust Sales And Lettings are focused on understanding the needs of our clients, conducting business with integrity, honour and always striving to assist your real estate goals and dreams. We do not wait for the phone to ring, we spend our time working on updating our mailing lists matching properties with potential tenants and arranging viewings. All of the work we undertake from engaging with tenants and to doing viewings and managing your accounts is done in one place. We do not have different offices for managing you, and we are local, based in Middlesbrough. This means that if you ever have a query or a question we can deal with it immediately, in house.





Borough Road



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Training provider

  • QCF Level 2 in Business Admin
  • Functional Skills
  • Technical Certificate


Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by ITEC North East Ltd


Laura Mcmaster 01325328443

Before you apply

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Closing date: 16 Nov 2017