Iceland Supervisor Apprenticeship Iceland Foods Ltd

A successful, growing, award winning business; Iceland are looking for candidates with outstanding potential to start their Apprentice Supervisor Programme.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Nov 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    40 Hour Shift work

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    20 Nov 2017

  • Date posted

    25 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

We are looking for someone that is keen to learn, develop & apply the technical & behavioural skills required in order to successfully complete the apprenticeship programme and provide an excellent service and store standards at all times through the in store team.

This is a fantastic opportunity for someone with leadership and retail experience to build a career with one of Britain’s fastest-growing, and most innovative retailers whilst working towards their Team Leader Level 3 Apprenticeship.

This is a 12-15 month apprenticeship and at the end of the programme you will move into an Iceland Supervisor position.

Day to day duties:


  • Actively promote bestselling lines and key products and ensures stock is available across all ranges
  • Accurately implement cycle and phase changes to drive customer offer in store
  • Drive all additional customer focussed services and home delivery offering in store 
  • Maintain availability levels across all departments prioritising off sales and low levels
  • Manage the Sight of Inventory system to maintain accurate stock levels in store
  • Maintains accurate forecasting levels for products to drive sales


  • Regularly observe colleague interaction to provide individual feedback 
  • Provide, and train others to deliver, a great experience to our customers
  • Take all necessary action to provide a fast and efficient service all day in store, on line and home delivery
  • Accurately complete date alerter to ensure all product on sale is legal
  • Ensure correct fill levels and temperatures in store 
  • Right at Night operation is fully implemented to ensure full and clean offer for the customer 


  • Accurately use scheduler to ensure service levels are provided within budget
  • Adhere to, and correctly implement, shopfloor and home delivery processes, policies and procedures
  • Drive an accurate till operation by colleagues in store to reduce risk and loss
  • Adhere to, and correctly implement shopfloor and stock processes, policies and procedures
  • Conduct relevant investigations into stock loss to minimise future loss
  • High standards of stockroom / coldroom / chiller housekeeping to drive efficiencies

Requirements and prospects

Desired skills

  • Helping the team by providing support, guidance and communicating on a day to day basis
  • Finding out how you, and the team can improve 
  • Help develop the team so they can deliver what they need to
  • Take ownership of the performance of the store team when running the store
  • Help others with the changes required and support them through those

Personal qualities

Keeping positive, even when things get tough

Qualifications required

No previous qualifications required but must have previous experience within retail, ideally within Food.

Future prospects

A full time role as an Iceland Supervisor

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information visit:

About the employer

Iceland is one of Britain’s fastest-growing and most innovative retailers, recognised as one of the best companies to work for in the UK. Iceland Foods is a unique British food retailer with over 880 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business. This is its story.


Iceland Foods Ltd


66 Bank Street


G83 0NH

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Training provider

  • Team Leader Level 3 Apprenticeship
  • Functional Skills in Maths, English and ICT

Apprenticeship standard

Retail > Retail Team Leader

Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Nov 2017