Retail Sales Advisor Apprentice Bedale Flooring Ltd

Every customer who walks through our doors is a potential sale and your role is to ensure that you establish our customers needs and wants. You will be trained on how to balance the needs of the customer with the needs of the business and maximise the sales.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    10am - 5pm (lunch break period 1/2 or 1 hour). Days to be arranged.

    Total hours per week: 30.00

  • Apprenticeship duration

    13 months

  • Possible start date

    09 Oct 2017

  • Date posted

    6 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001310401

  • Positions

    1 available

  • You will be responsible for stock, deliveries and goods out, the store warehouse is one area of responsibility.
  • Liaising with drivers, carpet fitters and customers, so you will enjoy working with people as well as working on your own.
  • You will be responsible for the organisation, securtity and cleanliness of the store warehouse and will keep the stock tiday and in good repair.
  • The role of the home floor consultant means that, as well as estimating and selling in store, you will be travelling to customers homes to measure their rooms, giving advice on the type of flooring they may need and providing them with an estimate of the cost. You will need to be mobile and confident with customers, as well as having a good grasp of arthmetic and an understanding of the basics of laying out and cutting carpets.  A driving license is ideal but not essential as this part of the role can be undertaken by other colleagues.
  • Sales advisors are always on the move - making sure our customers get the best service we can deliver, liaising with colleagues and helping out in the warehouse when goods arrive at the store.  You will be sharing your product knowledge and advice with our customers to ensure that they buy the product that is right for their needs.  In addition, you will also take responsibility for the cleanliness and presentation of the store - making sure that our customers shop in a bright, clean enivironment.
  • In addition to helping our customers and ensuring your customer service is second to none, your role is to support and deputise for the Store Managers to ensure the efficient running of the store.  You will be helping out with the day to day managment of the store. This is a role that will help you develop your managment skills and could prepare you for the next step in your career - Store Manager.

Requirements and prospects

Desired skills

  • Able to work to own initiative.
  • Excellent communication skills at all levels.
  • Team worker.
  • Driving License preferable but not essential.

Personal qualities

  • Conscientious.
  • Willingness to learn new skills.
  • Punctual and reliable.
  • Friendly with an outgoing personality.

Qualifications required

  • There are no qualifications required.

As part of the Apprenticeship we will train learners to Functional skills Level 2 if they do not possess English and Maths grades A-C.

Future prospects

A discussion will be held with the employer to discuss the progression to a permanent position within the company.

About the employer

At Bedale Flooring our aim is for each of our customers to experience a professional, friendly and personal service that ensures they find the flooring that suits their taste, style, needs and budget. To achieve this we have a range of over 200 flooring options with each range holding about 15 variations. That means over 3000 flooring choices! A bit daunting... but that's where our advice and experience comes in to play. You will not find pushy sales people striving for targets but friendly, approachable staff who view their customers as the most important people in the shopping experience. We encourage unhurried testing and are happy for you to take your selected sample(s) home to try before making a decision. If you change your mind that's fine - you can try something else. We want you to have a great experience. Customer satisfaction is paramount - after all we want you to return for any future flooring needs and we know that we will grow through your recommendation.

Employer

Bedale Flooring Ltd

Address

2

Bridge Street

Bedale

DL8 2AD

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Training provider

The successful applicant will undertake:

  • Level 2 Diploma in Retail Standards.
  • Personal Learning & Thinking Skills.
  • Employee Responsibilities and Rights.
  • Functional skills at Level 1 in Maths, English and I.T. (if required).

All training to be delivered in the wokplace and on a one to one basis with tutor/assessor support.

Apprenticeship Standard - Retail the training provider is YH Training Services.

Apprenticeship standard

Retail > Retailer

Training provider

YH TRAINING SERVICES LIMITED

Applications for this apprenticeship are being processed by YH Training Services Ltd

Contact

avril deighton 01904 666713 avril.deighton@yh-group.co.uk


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Closing date: 30 Sep 2017