Insurance Claims Apprentice Lockton

The business has achieved significant success in recent years with strong organic growth and positive client and employee feedback.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Nov 2017

Apprenticeship summary

  • Weekly wage

    £269.23

  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    11 Dec 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001309481

  • Positions

    1 available

The internal culture of the organisation is recognised as a key differentiator and the quality of service delivery is highly rated by clients.

To maintain these high standards Lockton is looking at succession planning and is investing in talent for the future.

In line with this growth, Lockton are currently recruiting for an Apprentice Claims Handler to join the claims team in Birmingham.

There will be full training and support, working towards a fully funded professional qualification.

Daily duties would include:

  • You will develop claims handling skills and responsibilities within the role which may include but not be exclusive to the following:
  • Administering the claims process and providing and effective service to clients
  • Efficient processing of claims
  • Escalation of claims and identification/ escalation of policy issues where required
  • Assisting with the audit of claims statistics

Some of the key skills you will need to demonstrate in the role would include:

  • Time management
  • Building and maintaining relationships with clients, insurers and other Lockton Associates
  • Professional and tactful negotiation skills to achieve objectives
  • Ability to prepare and interpret claims data

This is a fantastic opportunity to join a market leading broker and start your career in a specialist area of Insurance.

How you will be supported:
Full training and support will be provided by our expert training and assessment staff at The Skills Company.


Requirements and prospects

Desired skills

  • PC appreciation/Microsoft Windows/Keyboard skills
  • Basic use of word-processing/e-mail/intranet and internet
  • Basic/intermediate use of spreadsheets and databases
  • Typing and keyboard skills

Personal qualities

  • Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other colleagues
  • Ability to manage time, prioritise and ensure that deadlines are met without compromising quality
  • A thorough understanding of and adherence to standards and procedures.

Qualifications required

2 A Levels desirable with a minimum of 5GCSE (or equivalent) at grade C or above including English and Maths.

Future prospects

Possible progression within the company and progression onto the next level apprenticeship.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour from 1st April 2017. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Lockton is the largest global independently owned insurance broker in the world, with an enviable record of growth over the last few years. We operate out of multiple territories and have an international branch network. We deal with both retail and wholesale clients and operate a culture that is unique, emanating from the entrepreneurial spirit of its senior management and the flat structure in which the organisation operates. The business has achieved significant success in recent years with strong organic growth and positive client and employee feedback. The internal culture of the organisation is recognised as a key differentiator and the quality of service delivery is highly rated by our clients. Lockton is committed to investing in young talent and due to our sustained growth we are looking to fill a position for an Administration Assistant within one of our key business areas in Risk Solutions. There will be full training and support, which will aid the successful Administration Assistant in working towards a fully funded professional qualification either in Business Administration, or in a subject that caters more specifically towards a career in Insurance.

Employer

Lockton

Address

45

Church Street

Birmingham

B3 2RT

You must have JavaScript enabled to view a map of the location


Training provider

Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining an NVQ Level 2 qualification in Providing Financial Services.

Apprenticeship framework

Providing Financial Services

Training provider

The Growth Company

Applications for this apprenticeship are being processed by Skills Solutions Ltd


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Nov 2017