Business Administration Apprentice Cottages Of Northumbria

Do you want to pursue a career in finance? Do you enjoy working with figures? Do you have a can do attitude? If you answered yes, this is the PERFECT role for you! This is an exciting chance to kick start your career, with a fantastic supportive team to work alongside, in a lovely working environment.

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Closing date: 11 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    37 hours per week, shifts TBA with employer.

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    18 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


•    Data entry, and recording financial data

•    Use of SAGE (full training will be given)

•    Cross referencing accounts

•    Producing reports, as and when required

•    Liaising with the sales/maintenance teams

•    Both manual, and online filing

•    Making and receiving phone calls

•    Respond to routine correspondence and enquiries from a range of clients.

•    Be well presented at all times

•    Responding to email enquiries

•    Answering telephones and dealing with customer enquiries with an excellent telephone manner

•    Deal with customer contact effectively and efficiently, in line with the firm’s expectations and company ethos.

•    Maintain manual and computerised filing systems.

•    Dealing with clients face to face and over the phone to manage cases and communicating information correctly.

•    Data entry using computerised systems

•    General office duties (faxing, scanning, photocopying etc.)

•    Other roles and responsibilities where appropriate.

Requirements and prospects

Desired skills

  •  Strong IT Skills
  •  Accurate word processing skills, with an eye for detail
  •  Confident and professional telephone manner when dealing with customers
  •  Knowledge of Social Media
  •  Able to work to deadline and under pressure
  •  Able to work as part of a team as well as individually

Personal qualities

  •  Well-spoken and presentable
  •  Confident
  •  Reliable and punctual
  •  Flexible
  •  Ambitious and desire to develop
  •  Professional
  •  Motivated
  •  Honest
  •  Willingness to learn

Qualifications required

GCSE A – C in English Maths and IT or equivalent

Future prospects

Excellent opportunity to progress.  Permanent position for the right candidate.

About the employer

At Cottages in Northumberland, we help visitors to this beautiful British county find self-catering accommodation that suits them. Wherever you’d like to visit during your break and whatever you’re looking for in a place to stay, our collection of unique Northumberland cottages make it easy to find a property you can plan your holiday itinerary around. Whether you’re embarking on a romantic retreat for two or an action-packed week with the whole family, our online collection of holiday cottages is diverse - meaning there is guaranteed to be a property that is perfect for you. Our holiday cottages Here are just some of the things that make our Northumberland cottages special: • Available in a variety of sizes to suit your party • Located across a number of popular destinations throughout Northumberland • Bookable for short breaks or week-long visits depending on your timeframe • Available with gardens, sea views, open fires, leisure facilities and free Wi-Fi • Designed to accommodate cyclists, walkers and families with dogs


Cottages Of Northumbria


2 Osborne Road

Newcastle upon Tyne


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Training provider

  • Pre-employment preparation
  • Employment Rights and Responsibilities and customer service skills
  • Full induction and training from the employer
  • Agreed off the job training to support you and your employer with work related training and also to prepare you for Technical Certificate and Key Skills (if required)
  • Study and complete NVQ Level 2 in Business Administration 

Fortnightly visits to the workplace to assess performance

(Where possible, off the job training will take place within the first 3 months of apprenticeship programme)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by LearningSkills


Errin Bolam 0191 433 8761

Other information

With effect from October 1st 2014 the National Minimum Wage (NMW) for Apprentices is £2.73 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the National Minimum Wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent training.

Before you apply

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Closing date: 11 Oct 2017