Customer Services Apprentice Debbie Fortune

To assist both the Sales and Lettings Departments at the Backwell office. The job will entail assisting with the expansion of business levels by helping with marketing, admin involving new property instructions and client correspondence and communications, aiding the provision of a highly responsive, professional to clients and customers.

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Closing date: today

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon-Fri 8.45-5.30, one in two Saturdays which will lead to one in four once apprenticeship completed

    Total hours per week: 40.00

  • Apprenticeship duration

    15 months

  • Possible start date

    27 Sep 2017

  • Date posted

    12 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Initially the job will entail an amount of administration including the typing and input of property details, uploading photos, dealing with client correspondence, emailing and filing documents. Once experienced, more customer liaison will be required including assisting with viewings and handling incoming queries from tenants, landlords, buyers and vendors.

Requirements and prospects

Desired skills

  • Typing and IT skills
  • Good level of English and spelling,
  • Good communication skills
  • Organised

Personal qualities

  • Confident and friendly personality
  • Diligent
  • Conscientious

Qualifications required

A - C grade in Maths and English GCSE or equivalent

Future prospects

Full time position and career progression.

About the employer

We are a family owned and run, totally independent estate agent, open to the public for the first time in January 2009.

Our enthusiastic team is dedicated to providing a service that is friendly, personal and professional. I have an enormous amount of experience, working at The Clock House selling homes since 1978.

In fact, over the years, I have dealt with literally thousands of sales covering North Somerset and Somerset, including the Wrington Vale, the Yeo Valley, the Chew Valley and The Mendips.


Debbie Fortune


2-4 Dark Lane



BS48 3NP

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Training provider

  • Customer Service Practitioner Level 2
  • Functional skills if applicable

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by Weston College


Jane Deane 01934 411663

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Closing date: today