Food and Beverage Apprenticeship Madisons

As a Food & Beverage Apprentice, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent guest experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets.

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Closing date: 26 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon - Sat - evening shifts including weekends

    Total hours per week: 35.00

  • Apprenticeship duration

    1 years

  • Possible start date

    02 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available



Welcome guests in a polite and friendly manner

• Understand and demonstrate the importance of personal hygiene and personal presentation

• Take and deliver customer orders, consistently demonstrating high levels of customer service

• Prepare set ups for tables, rooms and/or counter service.

• Follow cash handling procedures

• Manage customer queries in a timely and efficient manner

• Up-selling with latest departmental incentives

• Ensure compliance of brand standards

• Strive to achieve departmental targets

• Ensure cleanliness of work areas

• Comply with departmental and building security, fire regulations and all health and safety legislation

• Comply with local licensing laws if applicable

• Be environmentally aware

• Assist other departments wherever necessary and maintain good working relationships

• Comply with food safety legislation and maintain accurate records of compliance



To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  1. Positive attitude
  2. Good communication skills
  3. Commitment to deliver a level of customer service that aims to delight and exceed expectations

Requirements and prospects

Desired skills

  • Good Commincation
  • Good Timekeeping
  • Good Teamwork
  • Good Presnetation Skills


Personal qualities

  • Good Customer Service
  • Good Communication


Qualifications required

Some experience in waitress/waitressing - front of house

GCSE or equivalent in Maths and English Grades A-E

Future prospects

successful apprentice could be offered a perm role

About the employer

We are a family run business and the original founders of Madisons back in 1996. We pride ourselves on our great food, great service and friendly atmosphere. Families with children are very welcome as we have a kids menu for 10 and under, priced at £5.95 which includes a drink, main course and a dessert. The restaurant has a very vibrant party atmosphere for anyone celebrating any special occasions.





Homesdale Road



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Training provider

Level 2 Apprenticeship in Food and Beverage Service

Apprenticeship framework


Training provider


Applications for this apprenticeship are being processed by Lewisham College


Nupur Bhandari 02037573045

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Closing date: 26 Sep 2017