Business Administration Apprentice Liberty Living Uk Ltd

Are you looking to kick start your career within Business Admin? My client is looking to appoint the perfect candidate who is passionate about business. They would like someone who is motivated, committed and enthusiastic to join their team. If you feel like this is the role for you, click apply now!!

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Closing date: 26 Sep 2017

Apprenticeship summary

  • Weekly wage

    £180.00

  • Working week

    Monday-Friday 9am-5.30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001308668

  • Positions

    1 available

Main duties:

  • Compiling welcome and marketing packs.
  • Comply with Data Protection legislation and all Company procedures
  • Carry out any reasonable ad hoc requests by management team.
  • Assist with debt collection in line with policies and procedures of Liberty Living.
  • Use of internal finance package, Kinetic Solutions, to input financial information and to extract important financial information.
  • Ensure billing is completed in line with company procedures as set out by Liberty Living.
  • Actively support the Management team
  • Assist in arranging and conducting sales viewings for prospective residents and help manage the student renewal and expansion process. 
  • Follow policies and procedures dictated by current H&S legislation under the guidance of the Liberty Living’s Health & Safety Manager.
  • To be fully conversant with the company’s fire and emergency procedures.
  • Log any maintenance faults reported and liaise with Management team
  • Deal with contractors and coordinate and monitor the onsite repairs service
  • Assisting the team by helping to maintain high levels of site cleanliness and presentation, including internal and external areas of the residence, to the standard required by the company.
  • Assist with regular room/building maintenance checks to include resident move in/move out process.
  • Assist during the student/customer move in/move out process and provide a smooth transition for the resident whilst supporting the management team in ensuring all administrative, operational and financial aspects are completed to a high standard.
  • Be responsible for issuing and retrieving keys and swipe cards to students/customers during the move in/move out process.
  • Assisting with the preparation of resident accommodation at the end of each tenancy agreement ready of the new arrivals.
  • During the summer/turn-around period, all staff are required to ‘muck-in’ and help to get the site ready for summer business and/or the new arrivals, this may include physically demanding activities, such as helping to ‘lift and shift’ furniture, domestic equipment and appliances associated with a large accommodation environment.

Requirements and prospects

Desired skills

  • Ability to work with others and support other effectively in a team.
  • Effective customer service skills with a willingness to accommodate customer positively and communicate positive and negative messaged effectively with others.
  • Good personal organisation and administrative skills with the ability to self-organise to meet competing deadlines.
  • Good attention to detail.
  • Good verbal communication skills, speak clearly and professionally.
  • Good written communication skills, writes clearly with good spelling and grammar.
  • Demonstrates interest in customer service and business administration
  • Discreet and able to maintain confidentially when working with sensitive information.
  • Enthusiastic and able to be a positive ambassador for Liberty Living when liaising with students, suppliers and other visitors, face to face and over the telephone.

Personal qualities

  • Proactive, self-motivated, resilient, flexible & adaptable.
  • Strong confident manner.
  • Committed to own learning and continuous improvement through training and development.
  • Demonstrates respect for equality of opportunity & diversity and works to actively promote an inclusive work environment & good working relationships amongst staff.
  • Strong ability to problem solve, multi-task, plan and organise.
  • Able to deal with difficult situations.
  • Ability to communicate and cooperate with colleagues and customers from diverse backgrounds.
  • Proactive, self motivated, resilient, flexible & adaptable.
  • Strong confident manner.
  • Committed to own learning and continuous improvement through training and development.
  • A good working knowledge of Kinetics within 6 months of joining the Company.
  • Acquiring good comprehension and utilisation of other databases/systems (as introduced by the Company from time to time), which are required to improve standards/performance/services at the residence; within 6 months of introduction.
  • Ability and willingness to work flexible hours to include occasional evenings, weekends and bank holidays as determined by the needs of the business and when the students arrive/leave at the start/end of their tenancies, as requested by the General Manager.
  • Ability to attend any training sessions as required (which may include travel and overnight stays).
  • Excellent punctuality & attendance both at work and college.
  • Ability to attend normal place of work during college holidays.
  • Restrictions on taking annual leave during the residence’s busy Check in/Check Out and summer period.

Qualifications required

  • Minimum: Educated to GCSE grade A – C in English and Maths or equivalent.
  • Good use and comprehension of spoken and written English.
  • Interest and willingness to study and train in order to successfully complete the appropriate apprenticeship modules and an aspiration to attain further qualifications and proven experience in this field of work.
  • Acceptance by the Employer’s Apprenticeship training provider onto the relevant apprenticeship training course.

Future prospects

Full time position

Things to consider

Holiday must not be taken on any day that the apprentice would be expected to attend college/training. For roles covering separate locations, the apprentice would preferably hold a valid driving licence and have the use of an appropriately insured motorised vehicle. Confident IT skills with practical understanding of MS Office packages (including Outlook, Word and Excel) and interested in learning new IT skills and systems.

About the employer

Liberty Living are a student accommodation provider based all over UK and mainland Europe offering accommodation in 21 cities, Liberty Living provide high quality off site university halls of residence. The company own and manage the buildings for students to live in, providing, housekeeping, maintenance, security and support to each residence. Liberty Living have just under 500 employees, have been going since 1999 and have a wide variety of company benefits and training initiatives in place

Employer

Liberty Living Uk Ltd

Address

Liberty Point One

Curzon Street

Nottingham

NG3 1DJ

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Training provider

  • Business Administration Level 2
  • Functional Skills if required

Apprenticeship framework

Business and Administration

Training provider

The Intraining Group Limited

Applications for this apprenticeship are being processed by The Intraining Group

Contact

Brittany Eaton 0330 123 3220 brittany.eaton@intraining.co.uk


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Closing date: 26 Sep 2017