This is a FANTASTIC opportunity for someone who wishes to get their foot in the door, in a well-known, brilliant reputation Solicitors. Excel in your career, and show the employer what you are made of in order to gain full time employment at the end of the apprenticeship!

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Closing date: 11 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    37 hours per week. Mon – Thurs: 9.00am – 5.30pm, Fri: 9.00am – 5.00pm.

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    17 Oct 2017

  • Date posted

    11 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


  • Respond to routine correspondence and enquiries from a range of clients.
  • Be well presented at all times
  • Typing correspondence
  • Checking wills
  • Registering information
  • Passing on information when essential  
  • Responding to email enquiries
  • Answering telephones and dealing with customer enquiries with an excellent telephone manner
  • Deal with customer contact effectively and efficiently, in line with the firm’s expectations and company ethos.
  • Maintain manual and computerised filing systems.
  • Dealing with clients face to face and over the phone to manage cases and communicating information correctly.
  • Data entry using computerised systems
  • General office duties (faxing, filing, scanning, photocopying etc.)
  • Other roles and responsibilities where appropriate.

Requirements and prospects

Desired skills

  • Good knowledge of Microsoft Office systems
  • Good keyboard skills
  • Excellent telephone manner
  • Numerate and Literate
  • Excellent communication and interpersonal skills
  • Ability to work to tight timescales
  • Good communication skills
  • Accurate and good attention to detail (Full training will be provided for the right candidate)

Personal qualities

  • Well presented
  • Comfortable working with figures
  • Confident
  • Reliable and punctual
  • Flexible
  • Proactive and ability to show initiative
  • Ambitious and desire to develop
  • Professional
  • Eager to learn

Qualifications required

Maths, English and ICT, GCSE Grade A-C or equivalent.

Future prospects

Very good opportunity to develop and grow within the organisation with a good career route. The employer has a clear plan for developing this role for the right candidate.

About the employer

Established as long ago as 1959, we have evolved into a dynamic and friendly law firm who put the needs and concerns of our client at the heart of everything we do. In the 21st century, the notion of the “family solicitor” is unusual; however, due to our ever-growing client-base and the overwhelming amount of repeat visitors and word-of-mouth recommendations they give us, our values are reflective of that traditional law firm practice. The adjectives “Traditional, Reliable, Approachable, Responsive”, used at the top of our website, reflect everything we stand for and what we will continue to strive to deliver. We talk in plain English, to cut through “legalese”, so that our clients are completely understanding of their matter and of the legal journey that may lie before them. In short, we are easy to do business with… We are a team of vast experience and we take pride in developing the younger members of our team to become the same caring, sensitive, accurate and efficient people who have established our firm as a professional and successful legal practice. Based at Regent Centre in the heart of Gosforth, Newcastle upon Tyne, we are as easy to get to as we are to do business. What all of this means to our current and future clients is, that for any legal matter from conveyancing to personal injury or from family matters to contentious legal disputes, Geoffrey Lurie Newcastle Solicitors has the right, accessible, friendly and professional advice you need.




The Grainger Suite

Newcastle Upon Tyne


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Training provider

  • Pre-employment preparation – Employment Rights and Responsibilities and customer service skills.
  • Full induction and training from the employer
  • Agreed off the job training to support you and your employer with work related training and also to prepare you for formal assessments and Functional Skills (if required)
  • Study and complete Level 2 Diploma in Business and Administration
  • Approx. fortnightly visits to the workplace to assess performance

(Where possible, off the job training will take place within the first 3 months of apprenticeship programme)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by LearningSkills


Errin Bolam 01914338761

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Closing date: 11 Oct 2017