Customer Service Apprentice MARKEM-IMAJE LIMITED

Markem Imaje are looking to recruit a Customer Service Apprentice to join their team based in Trafford Park.

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Closing date: 09 Oct 2017

Apprenticeship summary

  • Annual wage

    £13,500.00

  • Working week

    Monday - Friday 9:00am - 5:00pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001308271

  • Positions

    2 available

Principal Activities / Duties / Responsibilities:

  • Interpret and process customer requests accurately and deliver in accordance with customer requirements and Markem Imaje’s quality system.
  • Manage the customer relationship from point of order to delivery
  • Retain and develop existing business and to promote new business opportunities
  • Generally maintain and improve high levels of customer service
  • Provide administrative support to sales activity, marketing and other functions.

You’ll have an opportunity to… spend time supporting other departments in other departments to experience a variety of business administration responsibilities within a sales and service organisation. Some of these activities could include assisting with quotes, supporting field sales activity, marketing initiatives and admin support to our Technical Service Support Team.

 

 


Requirements and prospects

Desired skills

  • Excellent telephone manner and confident speaker
  • Punctual
  • Be able to work part of a team

Personal qualities

  • Willingness and ability to complete apprenticeship
  • Positive
  • Motivated 
  • Enthusiastic

Qualifications required

GCSE Grade D or above in English and Maths are equivalent

Future prospects

Possible progression on to Level 3 or possible potential Full time job for the right candidate.

About the employer

Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems. Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.

Employer

MARKEM-IMAJE LIMITED

Address

1

Brightgate Way

Manchester

M32 0TB

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Training provider

  • NVQ
  • Functional Skills 
  • Employment Rights
  • Techinical Certificate

Apprenticeship framework

Customer Service

Training provider

TRAFFORD COLLEGE

Applications for this apprenticeship are being processed by Trafford College

Contact

Sabina Dunworth - Ali 0161 886 7461 trafford.first@trafford.ac.uk


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Closing date: 09 Oct 2017