Apprentice Sales Administrator Nu-Heat UK Ltd

Interested in a career in Administration? Nu-Heat are looking for an enthusiastic individual to join their team as an Apprentice Sales Administrator!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    37.5 hours per week, Monday to Friday

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    12 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

To provide administration support and services to the Sales Team. To ensure that customer expectations are met through the provision of timely and efficient services.
In this role you will be expected to maintain excellent working relationships with all members of staff. You will ensure that customer service is maintained to the highest standard at all times through the efficient and polite handling of telephone calls, emails and when greeting customers. You will ensure production of all sales administration functions to meet customer, team and company expectations. 

  • Answer external telephone calls, transferring them and logging the relevant details on NetSuite as necessary in line with company standards
  • Document Scanning
  • General Office Tidying
  • Any other duties requested by your manager
  • Log and maintain accurate records with respect to enquiries, quotations and new leads for both Domestic & Commercial
  • Administer incoming OneZone quotes & orders for the sales team
  • Produce and despatch well-presented documentation to customers ensuring accuracy at all times
  • Provide support cover for absent Domestic Account Manager/s e-mails as/when required
  • E-mailing quotes for all Domestic Account Managers
  • Importing leads for Business Development
  • Manage installer referrals for the Domestic Sales Team
  • Collate Commercial heat pump quotes
  • Create copies of any NH quotes when required by the Domestic Sales Team
  • Any other duties requested by your manager
  • To participate in the company’s PDR process 
  • To undertake relevant staff development/training.
  • To be responsible for the health and safety of self and others.

Requirements and prospects

Desired skills

•    Self-motivated & committed
•    Strong customer service focus
•    Remains calm and able to work on own initiative
•    Flexible and adaptable to the needs of the business
•    Excellent IT literacy

Personal qualities

Well spoken, well presented, articulate, good attention to detail, organised, self manage personal and profession development

Qualifications required

  • Good standard of English able to communicate both verbally and in writing
  • Good standard of GCSE's (or equivalent)

Future prospects

On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

About the employer

As the UK's largest supplier of warm water underfloor heating and integrated renewable solutions, Nu-Heat is committed to delivering fully designed, energy efficient systems to installers, housebuilders, contractors, architects and self-builders nationwide.


Nu-Heat UK Ltd


Heathpark House

Devonshire Road


EX14 1SD

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Training provider

Apprenticeship in Business Administration L2
• Functional Skills in English
• Functional Skills in Maths
• Functional Skills in ICT

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Employer's Application Instructions

Please click on the link to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017