Apprentice - Level 2 Business Administration Concordia Leisure Centre

A Business Administration Apprentice (Concordia Leisure Centre) is required to carry out a range of clerical and administrative tasks and assist with general day-to-day office duties.

Sign in to apply

Closing date: 25 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday with a possibility of evenings and weekends

    Total hours per week: 37.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    16 Oct 2017

  • Date posted

    11 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Undertaken individually or as part of a team, these are examples of some of the duties that may be expected to be undertaken by the post holder.

The actual duties may vary depending on the requirements of the role.

  • Receive telephone calls, deal with visitors, take messages and answer straightforward enquiries in accordance with service standards.
  • Provide general office services such as photocopying, collation, faxes, laminating and binding in accordance with guidelines.
  • Prepare and present a range of documents such as correspondence and emails to an agreed standard.
  • Operate general office equipment, maintaining stocks of consumables, booking service calls to ensure continuity of service.
  • Maintain information systems such as filing, client or asset records, booking systems and reference materials ensuring accuracy, confidentiality, ease of use and access.
  • Deal with incoming and outgoing post in accordance with established procedures.
  • Enter data into spreadsheets, databases and other electronic information systems, extract and distribute information as directed ensuring accuracy and confidentiality.
  • Other duties appropriate to the nature, level and grade of the post.

Requirements and prospects

Desired skills

  • Good verbal and written communication skills.
  • Good numeracy and literacy skills.
  • Basic knowledge of word processing, spreadsheets and databases.
  • Able to follow instructions and procedures with guidance.
  • Ability to plan and organise daily work routines with guidance.
  • Adaptable and able to deal with changing priorities.
  • Supportive and effective team player.
  • Ability to engage with service users and members of the public.
  • Clear and logical thinking required to deal positively with problems occurring within normal work routine with guidance.

Personal qualities

  • Reliable and keeps good time.
  • Ability to work flexible hours.
  • Demonstrates enthusiasm for obtaining an administration related qualification.
  • Demonstrates integrity and upholds values and principles.
  • Promotes equal opportunities and diversity in all aspects of work.
  • Appropriately follows instructions to achieve set objectives.
  • Works collaboratively to achieve team spirit.
  • Adapts to change by adopting a flexible and cooperative attitude.

Qualifications required

  • 3 or more GCSE's (or equivalent) including Mathematics and English.

Future prospects

Possible progression onto a Level 3 Apprenticeship or full time employment.

Things to consider

You must attend a Screening Workshop in order for your application to be forwarded to the employer for consideration. This vacancy is based at Concordia Leisure Centre, Cramlington Normally works in a seated position with some standing, walking, stretching or lifting. Regular periods of concentrated mental attention with some pressure from deadlines, interruptions and conflicting demands. Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour from 1st April 2017. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

Active Northumberland was established to help the people in Northumberland make the most out of the diverse culture and leisure on offer in our great county. We have a board of trustees made up of local representatives from across the county and our mission is to create opportunities in Northumberland that: - enrich lives - promote wellbeing - inspire creativity - encourage participation


Concordia Leisure Centre


Bookings And Reception

Forum Way


NE23 6YB

You must have JavaScript enabled to view a map of the location

Training provider

  • Level 2 Diploma in Business Administration
  • Award in Functional Skills in English, Mathematics and ICT
  • Employability Skills
  • Health & Safety

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Northumberland Adult Learning Service


Joanne Thompson

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 25 Sep 2017