Customer Service Apprenticeship Messagemail Limited

Our client is looking to add to our dedicated and enthusiastic team in Queen’s Park NW London in either a full or part time position.

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Closing date: 22 Oct 2017

Apprenticeship summary

  • Weekly wage

    £240.00

  • Working week

    Monday - Friday

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    23 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001307804

  • Positions

    2 available

Our client is looking to add to our dedicated and enthusiastic team in Queen’s Park NW London in either a full or part time position.

The ideal candidate will be tasked with but not limited to:

  • Delivering high standards of customer care to our client base.
  • You will take ownership of 150 calls per day and
  • Be responsible for returning accurate, grammatically correct data and messages.
  • Delivering effective and professional customer service

Previous customer service experience is an advantage but what we are really interested in is your personality, confidence and energy.

Key Skills:

  • Enjoy working as part of a team
  • have fluent spoken English with
  • An excellent telephone manner
  • Take pride in the work you deliver
  • Organised who can priorities

We offer full training in our Company ethos and methods which will ensure your skills contribute to the strengths of the team.

Health and gym benefits available.


Requirements and prospects

Desired skills

  • Enjoy working as part of a team
  • Have fluent spoken English with
  • An excellent telephone manner
  • Take pride in the work you deliver
  • Organised who can priorities

 

Personal qualities

  • Outgoing personality
  • Professional Image

Qualifications required

GCSE (or equivalent) at grade C or above in Maths and English

Future prospects

The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector

About the employer

Messagemail is a professional telephone answering service provider. We think the key to successful customer service is great communication.

Employer

Messagemail Limited

Address

78

York Street

London

W1H 1DP

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Training provider

  • City and Guilds full Framework level 2 & 3 QCF apprenticeship
  • Functional Skills (Numeracy and Literacy)
  • Full Technical Certificate
  • Employer and employee rights and responsibilities
  • Personal learning and thinking.

All training and assessments delivered on employer site.

 

 

Apprenticeship framework

Customer Service

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Applications for this apprenticeship are being processed by Seetec Business Technology Centre Ltd

Contact

Taylor Haylett 01702 208270 taylor.haylett@seetec.co.uk


Before you apply

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Closing date: 22 Oct 2017