Business Administration Apprenticeship Premier Care (Plymouth) Limited

Exciting opportunity for a confident and professional individual to provide administrative support at Premier Care Ltd.

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Closing date: 08 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday-Friday 09:00-17:00

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Oct 2017

  • Date posted

    11 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Your duties will include but may not be limited to:

  • Answer incoming telephone calls
  • Respond to enquiries
  • Provide excellent customer service
  • Maintain the company’s confidentiality and data protection standards at all times
  • Processing orders
  • Invoicing
  • Filing and scanning
  • General office duties


Requirements and prospects

Desired skills

  • Good telephone manner
  • Good organisational skills with ability to priorities workload
  • Good understanding of customer service requirements
  • Good understanding of confidentiality and data protection standards
  • Able to work both as a team and independently
  • Ability to use own initiative

Personal qualities

  • Polite and friendly to both customers and colleagues
  • Professional manner
  • Reliable and punctual
  • Smart appearance
  • Flexibility in order to support all team members
  • The ability to maintain absolute confidentiality of information

Qualifications required

GCSE grade A*-C in Maths and English (or equivalent) desirable but not essential.

Future prospects

On completion of the Apprenticeship, opportunities may include and secure full time permanent employment within the business, as you will have received a large amount of in house training and become a valued member of the team. Progression opportunities may also include advanced and Higher apprenticeships, including: • Level 3 • level 4 and 5 - equivalent to a higher education certificate, higher education diploma or a foundation degree

Things to consider

The National Minimum Wage for apprentices is £3.50 per hour. This applies to 16-18 year old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. If you want any advice on your pay, you can contact the Pay and Work Rights Helpline on 0800 917 2368 or visit Otherwise, all learners come under your normal terms of employment ranging from holidays, to sick pay and disciplinary procedures. If we receive a large number of applications the closing date may be brought forward. All correspondence, questions of queries to go directly to Achievement Training: or 01752 202269.

About the employer

Premier Care (Plymouth) Limited has been established to provide care services for adults aged between 18 and 65 years old with learning disabilities and challenging behaviour. They have responded to a need to provide effective, quality services to individuals who by means of illness, injury, disability or vulnerability, needs support to live fulfilled lives


Premier Care (Plymouth) Limited


City Business Park C



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Training provider

You will receive specific on the job training from the employer in your work place. Off the job training will be provided by Achievement Training in the following areas:

  • QCF Diploma in Business and Administration Level 2
  • Certificate in Business Administration skills Level 2
  • Functional Skills in English and Mathematics  and ICT Level 1
  • Employment Rights and Responsibilities (ERR)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Achievement Training Ltd


Jake Furze 01752 202269

Before you apply

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Closing date: 08 Oct 2017